Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, SP, 11060-300
What's nearby
Gonzaga Beach - 4 min walk
Boqueirao Beach - 6 min walk
Jose Menino Beach - 9 min walk
Santos Harbor - 6 min drive
Ponta da Praia Beach - 9 min drive
Getting around
São Paulo (CGH-Congonhas) - 83 min drive
São Paulo/Guarulhos Intl. Airport - 116 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 162 min drive
Bernardino de Campos Station - 12 min walk
Ana Costa Station - 13 min walk
Pinheiro Machado Station - 18 min walk
Restaurants
Miramar Café - 2 min walk
Sodiê Doces - 2 min walk
Restaurante Nathália - 2 min walk
Spaço Mineiro Gourmet - 3 min walk
Kopenhagen - 2 min walk
About this property
Bourbon Convention Hotel Santos
Bourbon Convention Hotel Santos features a free kids' club and puts you within a 5-minute walk of Gonzaga Beach. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar, and a children's pool. Fellow travelers love the helpful staff.
Languages
English, Portuguese
At a glance
Hotel size
240 units
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
The check-in location differs from the property location; go to: [Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Private dining
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's games
Toys
What to do
Pool table
Beach nearby
Working away
Business center
41 meeting rooms
Conference space (29063 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Romance packages
Facilities
1 building/tower
Built in 1963
Safe-deposit box at front desk
Fitness center
An outdoor pool
Arcade/game room
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Housekeeping (once per stay)
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
Restaurante The Garden - Onsite buffet restaurant.
First Bar - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 5.00 per accommodation, per night
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Self parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Convention Santos
Bourbon Santos Convention Hotel
Bourbon Convention Hotel Santos Resort
Bourbon Convention Hotel Santos Santos
Bourbon Convention Hotel Santos Resort Santos
Frequently asked questions
Does Bourbon Convention Hotel Santos offer free cancellation for a full refund?
Yes, Bourbon Convention Hotel Santos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bourbon Convention Hotel Santos?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Bourbon Convention Hotel Santos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bourbon Convention Hotel Santos?
Yes. Self parking costs BRL 30.00.
What are the check-in and check-out times at Bourbon Convention Hotel Santos?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bourbon Convention Hotel Santos and nearby?
Bourbon Convention Hotel Santos has an outdoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near Bourbon Convention Hotel Santos?
Yes, there's an onsite restaurant, Restaurante The Garden.
What's the area around Bourbon Convention Hotel Santos like?
Bourbon Convention Hotel Santos is located near Gonzaga Beach in Gonzaga, a short 1-minute walk from Miramar Shopping Center and 6 minutes' walk from Boqueirao Beach.
Bourbon Convention Hotel Santos Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 21, 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2022
Nice hotel
Hotel is a bit dated, however, all services, employees and breakfast were very good.
They just need explain better about the parking lot, which is located at a Mall next door to the hotel.
I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot.
Breakfast was very good and all employees very polite.
I would come back again.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 5, 2021
We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Siyar
Siyar, 1-night business trip
Verified Travelocity guest review
6/10 Good
Dec 28, 2020
Hotel declines
The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced...
Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service.
No more pens and little notepads in the rooms.
Very noisy room with no noise insolation from the room upstairs our room.
The hotel used to be great and has significantly declined this year. Disappointing!
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 16, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2019
Superb
Excellent stay - such a comfortable hotel
Claire
Claire, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2019
Great location!
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 15, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2019
Excellent choice.
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Lynne
Lynne, 3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Aug 23, 2017
Nice hotel and very convenient location
enjoyable and people are very nice. Location close to mall is extremely helpful
Alessandra
Alessandra, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 15, 2017
Clean and functional
This hotel was very clean. Nothing too luxurious, but completely functional. I would stay here again.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2017
Nice stay in my hometown
Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.
Eduardo
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2016
Mendes Hotel is highly recommended
enjoyed it, I will be back.
john
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2015
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jan 12, 2015
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2014
Best hotel in Santos
My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Nov 24, 2014
MICHAEL
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2014
Excellent hotel for a business trip
Excellent room, good food with high variety, staff is customer oriented.
George
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Jonas
Jonas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Cesar
Cesar, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2024
Melhor de Santos
Já sou cliente neste hotel,.. volto porque gosto.Porem desta última vez, tinha muito barulho de arrumações, arrastando móveis ao redor., crianças correndo no corredor até tarde.