Disappointed with having to pay $45 a day to park.
We didn’t spend much time in the hotel because my father was having heart surgery done. But the time that we did stay there to sleep and have breakfast was ok. We had to wait 45 minutes for towels and the breakfast was not so great. But the hospital that my dad was in recommended this hotel so we stayed there. It was $245 a night and we had to pay $45 a day for parking which I believe that if you are a guest for the hotel it should be included. The staff was very nice. But dry out pull pork for breakfast is not something that I would want for breakfast. Our door was very hard to close and also to open I did report it to the front desk.
cathy
cathy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Philly Is Awesome!
Loved this hotel: friendly staff, beautiful building and rooms, amazing area!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月15日
Ok stay
This hotel is located in the perfect location. We were in town for a surgery at Penn Presbyterian Hospital and this hotel was just a few blocks away. We've stayed here once before and it seemed a bit less cared for this time. Our room had an unpleasant odor to it and the carpet hadn't been vacuumed. On the positive side, when my daughter was discharged earlier than expected, the hotel agreed to refund us for one night's stay. I appreciated that.
Sandra
Sandra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
carlen
carlen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Sicoya
Sicoya,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月31日
Ricky
Ricky,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
Bad experience
Bad experience
MARIAM
MARIAM,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Gustavo
Gustavo,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月22日
The washing machine broke, our clothes sat in a pool.of water until someone came to fix it the next day. My kids missed school because their school uniforms were in that of clothes. I had just gotten out of hospital andneeded to relax for a follow up Dr's appt on Tuesday and had to wear pajamas to my appointment. They on gave usenan extended checkout until 12noon and our clothes were still not ready and the hotel also shut off the tv and house keeping kept knocking on and opening the door as if we were not having an issue. The front desknwas notified multiple time and the communication was terrible. I feel as though I should be compensated for this major inconvience.
Loletta
Loletta,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月12日
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月5日
Will not stay again.
Room smelled. Moved to a new room. Also smelled. Dirty carpets had not been vacuumed in ages, rips in the rugs, food sprayed on walls and ceiling, room not equipped at all. Ice maker not working. Shower knob not working. Altogether a terrible disappointment. Breakfast food was old and stale.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Great trip.....small things off
Great customer service the whole time!!! They even opened the breakfast area so we could try to see the fireworks!! Great location. We walked from Amtrak station. The pool had a crying screaming toddler for almost 30min till we walked out, thats just bad fellow guests. The pool didn't look the cleanest, let the kids play but i stayed out. The room was great for family of 4! Almost full size fridge was great, and utensils, saved us! The pull out sofa had some sort of big stain that looked like a bad clean up job of blood or poop! Again amazing customer service and nicest staff!!!