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Hotel Firefly

4.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Firefly

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Skylight Loft | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe
Outdoor spa tub
Maxi Suite Deluxe | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Ski facilities
    Ski facilities
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Bar/lounge
  • Terrace
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Chalet Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 150 sq m
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Skylight Loft

Skylight Loft | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Skylight Loft

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 250 sq m
  • Mountain view
  • Sleeps 12
  • 6 King Beds

View all photos for Maxi Suite Deluxe

Maxi Suite Deluxe | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Maxi Suite Deluxe

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 130 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Maxi Suite Panorama

Maxi Suite Panorama | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe

Maxi Suite Panorama

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 130 sq m
  • Sleeps 6
  • 3 King Beds

Similar properties

Sauna, spa tub, steam room, Turkish bath, hot stone massages
BEAUSiTE Zermatt
Pool
Free breakfast
Spa
Pet friendly
9.8 out of 10, Exceptional, (377)
The price is NT$12,190
NT$12,947 total
includes taxes & fees
Nov 26 - Nov 27
BEAUSiTE Zermatt
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About the neighborhood

Map
Schluhmattstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 12 min walk - 1.0 km
  • Sunnegga Ski Resort - 52 min drive - 14.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 79.8 miles/128.4 km
  • Zermatt Gornergratbahn Station - 12 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Zermatt Station - 13 min walk

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Brown Cow - pub - ‬9 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬7 min walk

About this property

Hotel Firefly

Hotel Firefly offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a health club, and a fitness center are other highlights at this boutique hotel.

Languages

English, French, German, Italian, Portuguese

At a glance

Hotel size

  • 16 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 10 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–noon
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Mountain biking
  • Rock climbing
  • Rope course
  • Pool table
  • Foosball
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • DVD player
  • Flat-screen television
  • Digital TV channels
  • Netflix
  • Streaming services
  • Video games

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 150.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Firefly Hotel
Firefly Hotel Zermatt
Firefly Zermatt
Hotel Firefly Zermatt
Hotel Firefly Hotel
Hotel Firefly Zermatt
Hotel Firefly Hotel Zermatt

Frequently asked questions

Is there a pool at Hotel Firefly?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hotel Firefly?
Yes, dogs are welcome. There's a charge of CHF 30.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Firefly?
Sorry, there's no onsite parking at Hotel Firefly.
What are the check-in and check-out times at Hotel Firefly?
Check-in start time: 4:00 PM; Check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Hotel Firefly and nearby?
Have fun with onsite activities like mountain biking, rock climbing, and hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Firefly also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Does Hotel Firefly have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.
Does Hotel Firefly have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Firefly like?
Hotel Firefly is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 5 minutes' walk from Zermatt-Furi Gondola.

Hotel Firefly Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kyle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and staff was super helpful!
Deirdre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!!
Kristin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Vicky, 2-night trip
Verified Expedia guest review

10/10 Exceptional

.
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved The Firefly. Staff was very kind and super helpful. The Spa was very clean and had all the good stuff🤗. Great views from our beautiful room and it was quiet. Easy walk to the shops and restaurant and short walk to the glacier express gondola. I can’t say enough about The Firefly. Definitely going back!
Robert, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spencer, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

leslie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. Staff made the difference. Great attention to details. We will return.
Paul, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Yuanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place in Zermatt!
Firefly is a wonderful place in a great location with outstanding service. Our family of 5 really enjoyed the extra space versus traditional hotel rooms. The common spaces were fun and inventive, the finishes high end, the breakfast convenient and delicious. Thank you for a great stay.
Justin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel. Beautiful rooms great amenities and really excellent staff. Highly recommend.
Alexandre, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Just Amazing!
James, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing, hospitality, location, rooms & amenities! Felt like home!
Paola, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful modern authentic architecture combined with outstanding hospitality and service. A true gem in Zermatt.
Andreas, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay! Hotel is extremely clean and thoughtful. Spa and pool are luxurious and relaxing! Warming room, aroma therapy steam room, beautiful pool, nice! High end furnishing and bedding. Close distance to lift and views of Matterhorn right outside the door. Bar looks amazing. Our family very much enjoyed our stay.
nini, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

One of my favorite hotels I stayed at in Switzerland. Hotel is very unique and the staff show great attention towards guest. Awesome pool and hot tub. The hotel has a cozy bar with a variety of drinks and a massive amount of different Gins. Will definitely stay at this location again.
Verified Orbitz guest review

10/10 Exceptional

The property is spectacular and one of the best in Zermatt. Facilities are excellent with a great indoor pool and outdoor jacuzzi. The gym is great. It was an excellent bar which is super popular. Most of all, the service is world class. Staff is amazing. Room were very spacious.
Fahim, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely
Mohammad, 2-night trip
Verified Expedia guest review

2/10 Poor

Annette, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful. Location is very good, walking distance to lifts and to a broad range of restaurants. The pool and jacuzzi have a unique vibe. Highly recommended as a top choice in Zermatt.
Francisco, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel and best experience
One of the best hotels and amazing experience. Highly recommend this hotel and if you visit Zermatt this is a must.
Joseph, 2-night family trip
Verified Hotels.com guest review