This hotel is rated as a 4 star, but there were several things we felt were lacking.....the public spaces were very limited and the few spaces that existed were generally filled with smokers, so on rainy days, you didn't feel comfortable at the hotel. The carpets in the halls upstairs were very worn and dirty, although the rooms themselves were very clean. Our room was very small, even for European standards. Other residents told us they got much bigger rooms after complaining, but there was a tour group that arrived, so we didn't feel like there was much hope for a change. The bathroom had only a shower, no bathtub. The breakfast was very good with plenty of choices, and the room was very clean and cheerful. The restaurant staff was very pleasant and helpful, but the food didn't seem worthy of 4 star status either. Finally, the hotel was situated at the edge of town....both advantages and disadvantages. It was quiet and near some hiking trails, but pretty far walk from restaurants in town (okay about 10-15 minutes, but when its dark and raining its a bit of a walk).