In the heart of Leiden, City Hotel Leiden offers a tranquil retreat with a charming coffee shop and delightful restaurant. Take in the sights on the sun-kissed terrace, connect to WiFi, or catch up on news with free newspapers. Guests praise this hotel for its helpful staff.
Naturalis Biodiversity Center - 16 min walk - 1.4 km
Corpus - 4 min drive - 3.2 km
Duinrell - 14 min drive - 10.3 km
Getting around
Amsterdam Airport Schiphol (AMS) - 34 min drive
Rotterdam (RTM-Rotterdam The Hague) - 41 min drive
De Vink Station - 6 min drive
Leiden Central Station - 11 min walk
Leiden Lammenschans Station - 23 min walk
Restaurants
The Grenare - 3 min walk
McDonald's - 3 min walk
C.V. Eeterij en Proeflokaal Het Stadsbrouwhuis - 3 min walk
Bagels & Beans - 3 min walk
Scarlatti Restaurant - 3 min walk
About this property
City Hotel Leiden
At City Hotel Leiden, you'll be within a 15-minute drive of Duinrell. You'll have free perks like WiFi and self parking.
Languages
Dutch, English
At a glance
Hotel size
39 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite parking within 2 mi (EUR 21 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10 AM on weekdays and 8 AM–11 AM on weekends
Restaurant
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Boat tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.00 per person
Parking
Parking is available nearby and costs EUR 21 per day (9843 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Also known as
Best Western City Hotel Leiden
Best Western City Leiden
City Hotel Leiden Hotel
City Hotel Leiden Leiden
City Hotel Leiden Hotel Leiden
Best Western City Hotel Leiden
Frequently asked questions
Are pets allowed at City Hotel Leiden?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Hotel Leiden?
Yes, there's free self parking.
What are the check-in and check-out times at City Hotel Leiden?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at City Hotel Leiden?
No, this hotel doesn't have a casino, but Holland Casino Scheveningen (21-min drive) is nearby.
What is there to do at City Hotel Leiden and nearby?
Have fun with nearby activities like cycling and boat tours.
Are there restaurants at or near City Hotel Leiden?
Yes, there's an onsite restaurant.
What's the area around City Hotel Leiden like?
City Hotel Leiden is in the heart of Leiden, a short 11-minute walk from Hortus Botanicus and 13 minutes' walk from Leiden University.
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City Hotel Leiden Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 23, 2022
The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stuart
Stuart, 2-night trip
2/10 Poor
Sep 15, 2022
This place is a dump!
Dale
Dale, 3-night trip
10/10 Exceptional
Apr 24, 2023
The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Barney
Barney, 5-night trip
8/10 Very good
Sep 22, 2022
The hotel is in a nice walkable area of the city, close to the shops and market.
What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Shelley
Shelley, 2-night trip
10/10 Exceptional
Aug 29, 2022
Everything you need from a hotel
Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Bethany
Bethany, 2-night trip
2/10 Poor
Oct 1, 2022
Catastrophe
Horrible
Olivier
Olivier, 2-night trip
10/10 Exceptional
Feb 6, 2023
lopes de
lopes de, 3-night trip
4/10 Fair
Jan 14, 2023
Frans
Frans, 2-night trip
10/10 Exceptional
Jan 1, 2023
Ina-Ch.
Ina-Ch., 6-night trip
2/10 Poor
Dec 30, 2022
viezig bed
Algehele staat van het hotel is matig/slecht met veel geluidsoverlast en lampjes die er wel staan maar waarvoor geen stopcontact is. Het meest vies was echter het het bed wat schoon leek maar erg onfris rook.
Verified traveler
1-night trip
6/10 Good
Dec 12, 2022
Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Lisa
Lisa, 1-night trip
8/10 Very good
Dec 10, 2022
Ik vond het fijn dat het dicht bij het centrum was en niet al te duur.
Willemien
Willemien, 1-night trip
2/10 Poor
Nov 21, 2022
Sämsta jag bott på
Hela hotellet stank starkt av mögel, överallt. I trapphus, korridorer, hiss och rum. Fuktfläckar i taket. Toaletten luktade urin trots att det var städat. Vi stannade en timme och därefter bytte vi hotell. Gick inte att stå ut med stanken. Allt kändes kallt och fuktigt. Det här stället förtjänar inte 3 stjärnor, snarare ingen stjärna alls. Mögel är en hälsofara.
Thomas
Thomas, 2-night trip
8/10 Very good
Nov 7, 2022
hotel in centrum, je krijgt uitrijkaart voor parkeren aan Haagweg waar shuttle bus rijdt.
Gerard
10/10 Exceptional
Oct 7, 2022
Dunja
Dunja, 2-night trip
6/10 Good
Jul 17, 2022
Séjour correct. Pas d’air climatisé, il fallait ouvrir les fenêtres et il y a un bar avec terrasse au coun de la rue, c’est bruyant, il a fallu fermer des fenêtres, ce qui augmentait la chaleur dans la chambre.
Martin
Martin, 1-night trip
8/10 Very good
May 25, 2022
Great people, good hotel
The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with.
The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
David
David, 2-night trip
6/10 Good
May 21, 2022
Verified traveler
2-night trip
4/10 Fair
Apr 21, 2022
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Neil
Neil, 1-night trip
8/10 Very good
Apr 21, 2022
The staff was so accommodating, pleasant and we appreciated the extra service they provided us.
Our train was delayed and we had to arrive past 11pm.
The hotel front desk person waited for us to arrive and sign us in.
The hotel was clean and functional and convenient.
We would stay there again if ever in Leiden.
Colleen
Colleen, 1-night trip
8/10 Very good
Mar 25, 2022
Die Lage ist super, direkt in der Innenstadt und nah zum Bahnhof.
Das Zimmer war etwas in die Jahre gekommen. Leider war es schwer zu lüften, sodass es sehr warm war (Klimaanlage ging nicht) und der Geruch im Bad und im Hotel war unangenehm. Es hätte sauberer sein können.
Die Große Fensterfront im Zimmer war sehr schön (schade, dass nur ein kleines Fenster geöffnet werden konnte) und es gab auch 2 Stühle und Tische. Leider fehlte ein Föhn.
Ulrike
Ulrike, 1-night trip
6/10 Good
Mar 22, 2022
Obekväma sängar dålig luft på rummet och blev bitna av något i sängen/rummet.
Inga elkontakter i rummet.
Personalen var supertrevliga
Angelica
Angelica, 1-night trip
4/10 Fair
Mar 15, 2022
Geen parkeerplaats bij het hotel waardoor je lang aan het zoeken bent voor een plek. En dan mag je nog hopen dat het dichtbij is.
Damien
Damien, 1-night trip
8/10 Very good
Mar 7, 2022
Oud, goed gelegen, duur ontbijt
Maud
Maud, 2-night trip
8/10 Very good
Mar 4, 2022
OK hotel in Leiden but nothing special
Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful.
Sadly, the chain was very inflexible with regards to refunds during Covid.