From the moment we stepped off the aircraft in Crete we were greeted by a friendly drive sent from the hotel and on our 30 minute drive to the apartments he was an awesome tour guide, pointing out landmarks and things to do in the area. Upon arrival the driver took our bags and found the owner of the apartments and made sure we were all checked in and settled. The owner, Koula, showed us to our room and around the complex, gave us complimentary drinks while our room was prepared, we were 3 hours early, and we played mini golf before heading to our room less than 20 minutes later. The food at the apartments was delicious all home grown and made, couldn't get enough of the olives, feta cheese and the tomatoes, ok the greek salads the made fresh were the best we had ever had! All the staff at the apartments were wonderful, we were made to feel like family from the moment we arrived to the moment we left, with the staff coming out to say good bye. Our apartment was clean and had everything we needed, the views from our patio were amazing too. The pool area was welcoming and there was more than ample space to relax on a sun lounger and to play in the pool. My family and I are looking forward to visiting again and we strongly recommend it to anyone wanting a relaxing vacation.