6/10 Good
Oct 9, 2024
Perfect location, everything else is OK
Overall we had a good experience with this hotel. It's a no-frills hotel right in the heart of Old San Juan. You can't beat the location and it was very affordable. The rooms left a little to be desired. The first room were put in had some ceiling mold and when we pointed it out to the staff they very kindly and promptly moved us to another room, even offering us several choices and allowing us to look at the rooms to decide which we wanted to move to. One of the options had a bit of a mildew smell, so we picked the other one. But the one we moved to was at the front of building looking out on to the street and there was absolutely no insulation from the street noise. Be aware that the street is very loud! There's a bar down the street playing loud music most of the night. I'm a very light sleeper and was fine with an eye mask and ear plugs, but if you have trouble sleeping you'll want to come prepared. Not a bad option for the price but don't expect the best.
Craig
Craig, 4-night trip with friends
Verified Hotels.com guest review