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Maison Tulum

3.0 star property
City-center Tulum hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison Tulum

Terrace/patio
Suite | Private kitchen
Sundeck
Lobby sitting area
Reception
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NT$1,870
NT$2,369 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Premium bedding
Pillowtop bed
Ceiling fan
Private bathroom
Hair dryer
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 Queen Bed

Highlights

Balcony
Air conditioning
TV
Premium bedding
Pillowtop bed
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Studio, Multiple Beds

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Ceiling fan
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

Highlights

Patio
Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Separate bedroom
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

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NT$4,631 total
includes taxes & fees
Dec 21 - Dec 22
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About the neighborhood

Map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 8 min drive
  • Tulum Beach - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Encanto Cantina - ‬4 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬3 min walk
  • ‪Babu Té Bar - ‬3 min walk
  • ‪BABEL Café - ‬3 min walk

About this property

Maison Tulum

Maison Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Reception hall

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 500 per stay

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Frequently asked questions

Does Maison Tulum offer free cancellation for a full refund?
Yes, Maison Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maison Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Maison Tulum?
Sorry, there's no onsite parking at Maison Tulum.
What are the check-in and check-out times at Maison Tulum?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Maison Tulum and nearby?
Maison Tulum has a garden.
Are there restaurants at or near Maison Tulum?
Yes, there's an onsite restaurant.
What's the area around Maison Tulum like?
Maison Tulum is in Tulum City Center, a short 3-minute walk from Dos Aguas Park.

Maison Tulum Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Nice place but…
We booked the ground floor suite which would have been nice if not for that annoying sewer smell. We had to buy a candle to get rid of it. The suite is large and comfortable with a nice secluded patio. But… no shampoo or conditioner, no bath mat, no hand towels, no dish cloth, no coffee machine, no chairs on our patio (We had to take the kitchen chairs out but were told not to leave them outside), little details lacking that would make it so much nicer. Cleaning is upon request. Other than that, the hotel is charming, colorful, with funky decorations and so many plants. The courtyard and rooftop terrace are cool. The adjoining restaurant is amazing. Location is two blocks from Tulum main road, walking distance from bus station. Lots of restaurant options around.
Elaine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Jacqueline., 4-night romance trip
Verified Expedia guest review

8/10 Very Good

we had comfortable stay
veeraraghavan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Rachel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you
Verified Expedia guest review

8/10 Very Good

Valerie, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Arturo, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Theresa, 3-night trip
Verified Expedia guest review

4/10 Fair

Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
Verified Expedia guest review

8/10 Very Good

I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Tom, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
Verified Expedia guest review

10/10 Exceptional

Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
Jacques, 16-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
Mark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!
Verified Expedia guest review

10/10 Exceptional

I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Melissa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Verified Expedia guest review

8/10 Very Good

No hot water!!
Sofia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Brittany, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Jessica Jordan, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Casey Lynn, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Coreen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
Stephanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing
Airat, 5-night trip
Verified Hotels.com guest review