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Best Western Grand Hotel

3.5 star property
Pet-friendly Kielce hotel with 2 restaurants, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Grand Hotel

Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Exterior
Hotel Dal Kielce
Airport transfer
Parking available
Free WiFi
Laundry facilities
8.8 out of 10, Excellent, (25)
The price is NT$2,121
NT$2,290 total
includes taxes & fees
Nov 21 - Nov 22
Hotel Dal Kielce
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About the neighborhood

Map
Sienkiewicza 78, Kielce, Swietokrzyskie Voivodeship, 25-501

What's nearby

  • Sienkiewicza Street - 9 min walk - 0.8 km
  • Palace of the Krakow Bishops - 12 min walk - 1.1 km
  • Kielce City Stadium - 4 min drive - 2.4 km
  • Stadium Kielce - 4 min drive - 2.4 km
  • Kielce Trade Fairs - 6 min drive - 4.4 km

Getting around

  • Kielce Station - 2 min walk
  • Radkowice Station - 25 min drive
  • Airport drop-off service

Restaurants

  • ‪Ferment Neobistro - ‬2 min walk
  • ‪Irish Pub Shoemaker Kielce - ‬6 min walk
  • ‪Cukiernia Świat Słodyczy - ‬7 min walk
  • ‪Telepizza - ‬6 min walk
  • ‪Astana Kebab - ‬6 min walk

About this property

Best Western Grand Hotel

Located near a train station, Best Western Grand Hotel is a great choice for a stay in Kielce. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include a bar/lounge, a fitness center, and a steam room.

Languages

English, German, Russian

At a glance

Hotel size

  • 122 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 25.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Ski runs nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (11840 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Spa services
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 45 per person
  • Airport shuttle service is offered for an extra charge of PLN 600 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PLN 80.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: PLN 30.00 per day

Parking

  • Self parking costs PLN 25.00 per day

Policies

This property accepts major credit cards and cash.

Also known as

Best Western Grand Hotel Kielce
Best Western Grand Kielce
Best Western Grand Hotel Hotel
Best Western Grand Hotel Kielce
Best Western Grand Hotel Hotel Kielce

Frequently asked questions

Are pets allowed at Best Western Grand Hotel?
Yes, cats and dogs are welcome. A deposit of PLN 30.00 per day is required. Service animals are exempt from fees.
Is parking offered on site at Best Western Grand Hotel?
Yes. Self parking costs PLN 25.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Best Western Grand Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is PLN 600 per person.
What are the check-in and check-out times at Best Western Grand Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Best Western Grand Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a steam room and spa services.
Are there restaurants at or near Best Western Grand Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Best Western Grand Hotel like?
Best Western Grand Hotel is located on the Kielce Strip, a short 2-minute walk from Kielce Station and 12 minutes' walk from Palace of the Krakow Bishops.

Best Western Grand Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Very Good

Nice place
Very helpful and friendly staff.
Patrick, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice stay in a classic hotel
Overall a nice hotel and clean. The rooms are a little small android dated but it is an old hotel.
Tony, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This hotel places proceeds over safety
Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.
Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Needs refurbishment
Hotel rooms are tired, carpets are old and stained, same with curtains, it also smelled of dust and mould, bathroom was much better, clean and moddern, towels were cheapest possible, thin and scratchy, aminities were not refilled, so what you get at night 1 that is it. Not a 4 star hotel.
Marta, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Amazing hotel with real potential
Hotel is in a prime location however it's in need to some renovation.
Slake Derreck, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable
Good
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great hotel great value for money. Quick check in
Andy, 10-night trip
Verified Expedia guest review

6/10 Good

Good location; good value; needs updating.
The hotel is very conveniently located, across the street from the train station, around the corner from a major shopping street and close to the town center. The rooms are very outdated, but roomy and comfortable. The bathrooms seem to be recently renovated. It is a huge hotel and there were not many guests when I stayted in August. The first room I was assigned was down several long hallways that are automatically lit only about 20 feet at a time. It was rather frightening making the trip on my own. But, the desk clerk accommodated me and changed my room for one very close to the elevator. Breakfast was very good, in a very pleasant dining room. I had two dinners there that were excellent. I was told that the chef was local, but I thought he/she must have been trained abroad. Wi-fi dropped at times.
Barbara, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good location. Hotel a tad outdated but rooms have a modern feel.
Verified Hotels.com guest review

10/10 Exceptional

Best Value for Money
I have enjoyed the comfort that was extended to us,I liked very much the cleanless of the room ,I also liked its iocation and in particular I liked the prices (difficult to beat ) Breakfast was very generous and smoked salmon was delicious.
Mr.Altay, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Merja, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kielce hidden gem
Hotel was excellent, everything was perfect, room, breakfast, staff. Cute little town, nice cafes very laid back but efficient, excellent food wherever we went. You need a reason to come here
kevin, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Eitan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Not sure why it's a 4*
We paid for an king size bed and all we got was two single beds pushed together ! It's a 4* hotel but no idea why as its so outdated. Went to use the steam room and was shut and the manager said you have to ask to use it then to wait 30 mins for it to be ready to use ! Overall it's probably the best hotel in the area but there is not much to eat around apart from kebabs, pizza and mc Donald's :)
Verified Expedia guest review

10/10 Exceptional

Recommend
Lovely hotel , clean , very nice and helpful staff . Stay away from the restaurant ! Awful experience on the last day of business trip
Verified Hotels.com guest review

8/10 Very Good

Good experience
Friendly staff Convenient location Spacious room for Poland
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

A visit to Kielce, Poland
This was my first visit to Kielce, the city in which my mother was born over 100 years ago. I was surprised to find a fairly modern, up-to-date city, though disappointed that so few people were able to speak English, other than those in the hotel. There is not a great deal for tourists to see or do here, but I was fortunate to be in the company of people who were born and have lived there so that was very helpful and we found nice places in which to eat, and explore (the main street with lots of shops was next to the hotel). My visit to the archives was fruitful and I would have liked to have more time to visit the cemetary where I believe my grandparents were buried, but just ran out of time. Hopefully I will have an opportunity to return.
Verified Orbitz guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Good, convenient, friendly
We stayed in a double room which turned out to be very small. The hotel staff offered us a different room within 10 minutes of check in. Hotel is very conveniently located in close proximity to train and bus stations and to the main city street. It is great for sightseeing, not meant for relaxing on the hotel grounds
Verified Expedia guest review

10/10 Exceptional

Convenient, clean, well located near train station
Comfortable room, helpful staff, super location. Across the street from the train station and bus terminal. Right at the start of the main shopping and restaurant pedestrian way.
Verified Expedia guest review

10/10 Exceptional

Didier, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryszard, 4-night trip
Verified Hotels.com guest review

6/10 Good

Lucjan, 1-night trip
Verified Hotels.com guest review