Laguna Bacalar Ecological Park - 21 min drive - 20.4 km
Chetumal Ferry Terminal - 28 min drive - 24.8 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Corozal (CZH) - 51 min drive
Restaurants
Los Rápidos de Bacalar - 14 min drive
Siete By Habitas Bacalar
La Eufemia - 17 min drive
Descubrimiento - 12 min drive
Maya Luum - 11 min drive
About this property
Hotel Kokoro Mio
Hotel Kokoro Mio puts you just a 5-minute drive from Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or aromatherapy. An outdoor pool, a bar/lounge, and a terrace are other highlights at this luxurious hotel.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Romance packages
Facilities
Garden
Terrace
An outdoor pool
Designer stores on site
Full-service spa
Banquet hall
Outdoor furniture
Accessibility
Hardwood flooring in room
Room amenities
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Private pool
Furnished balcony/patio
Yard
Individually furnished and decorated
Separate dining area
Freshen up
Partially open bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 450.00 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha
Frequently asked questions
Does Hotel Kokoro Mio offer free cancellation for a full refund?
Yes, Hotel Kokoro Mio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kokoro Mio?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kokoro Mio?
Yes, cats and dogs are welcome. There's a charge of MXN 450.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kokoro Mio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Kokoro Mio?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Kokoro Mio and nearby?
Hotel Kokoro Mio has a spa and private pools, as well as a garden.
Are there restaurants at or near Hotel Kokoro Mio?
Yes, there's an onsite restaurant, Mamicuy.
Does Hotel Kokoro Mio have any outdoor private spaces?
Yes, every room features a private pool, a furnished balcony or patio, and a yard.
What's the area around Hotel Kokoro Mio like?
Hotel Kokoro Mio is located a short 18-minute walk from Lake Bacalar.
Hotel Kokoro Mio Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.0/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 7, 2024
Un petit paradis
Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Magali
Magali, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.