Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience.
Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.