Arrived at this hotel and they couldn’t even let me into the room and so I had to rebook elsewhere. They are trying to avoid my reimbursement due to THEIR ERROR. Horrible horrible
Melissa
Melissa,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月24日
Arrived to be told the key coding machine for the door key cards was broken so I had been transfered to a hotel 5 minutes away.
I went to the other hotel to find they had no idea who I was. They found a room and as I was paying the security deposit I asked if the room matched the room I had paid for, they said no it has one less bed. I was traveling with 2 friends and had booked accordingly based on having 3 beds.
I was then told to call the first hotel to complain. When calling I was told sorry we can give you a refund… I had just driven from Vancouver and by this time it was 10.30pm. I said that’s not what I want to happen and asked to speak to a manager. The manager then told me she can open the room with the master key but we can’t come and go…. It’s 10.30pm …. Why was I not given this option in the first place instead of wasting an hour of my time.
Very poor service. A refund to compensate would be appreciated.
James
James,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年11月15日
It's a good motel for the price. Friendly staff. Every thing you need for a night or two.
Ralph
Ralph,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月10日
Candace
Candace,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月9日
The bathroom looked like it hadn’t been cleaned. There was hair and gravel on the floor and the toilet had marks of unclean.
Serena
Serena,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月7日
Prisca
Prisca,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月1日
Clayton
Clayton,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
megh
megh,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月18日
louis
louis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月18日
Not a great area. Hobo sleeping on outside stairwell. Also the tv had no channels and needed to be programmed each time it was used. Also the heater did not work. Staff brought up a portable one but still had one cold night before i realized this and one night without tv. Should get a partial refund due to these two issues.
Bradley
Bradley,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月15日
Allan
Allan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月13日
CHULWONG
CHULWONG,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
louis
louis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Milan
Milan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月8日
Brett
Brett,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
I appreciated the staff for being so accommodating, after I arrived just before midnight at the end of a long day of driving. The room was also very comfy for such an affordable price.
Thomas
Thomas,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月3日
Didn't like the floors weren't vacuumed. There was a sock from someone before under first bed which had a round stain on comforter which looked to be blood. Room was very dated. Walls were a bit dirty with marks which looked to be blood.