Tutti molto gentili, tè di benvenuto all'arrivo, abbiamo chiesto camera con finestra, c'è l'hanno data, ci hanno stampato i biglietti aerei per ritorno, consigliato ristoranti, tenuto i bagagli prima della partenza. Sempre disponibili. Lo consigliamo
GAIA
GAIA,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 12 日
An Absolute Nightmare – Avoid at All Costs
I cannot express how frustrated and disappointed I am with this hotel. I arrived at the hotel only to be told they had no record of my reservation. The Manager and the staff were completely unhelpful and dismissive. To make matters worse, when I showed them my confirmation email, they barely glanced at it and said, “That’s not our problem".
This level of incompetence and lack of customer service is unacceptable. I had to scramble to find another hotel at the last minute, which cost me significantly more money and added unnecessary stress to my trip.
I will never book with this hotel again, and I strongly advise anyone considering staying here to think twice. If they can’t even manage basic reservations, how can you trust them to provide a decent stay? Save yourself the headache and book elsewhere.