Hotel Bahia Chac Chi

3.0 star property
Bayfront hotel with outdoor pool, near Isla Mujeres Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bahia Chac Chi

View from property
Minibar, in-room safe, individually decorated, individually furnished
Balcony
Lobby
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Snack bar/deli
  • Conference space
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is NT$2,707
NT$3,490 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Bay View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, Bay View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe

  • Sleeps 2
  • 1 Queen Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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About the neighborhood

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 4 min walk - 0.4 km
  • North Beach - 8 min walk - 0.8 km
  • Cocal Beach - 13 min walk - 1.1 km
  • Dolphin Discovery - 8 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

Hotel Bahia Chac Chi offers a great location, putting you within just a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 25 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Sport Bar El Rey - Onsite bar. Happy hour is offered.
Restaurante Bahia - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 per person

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Masks are required in public areas for unvaccinated guests.

Also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Frequently asked questions

Does Hotel Bahia Chac Chi offer free cancellation for a full refund?
Yes, Hotel Bahia Chac Chi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bahia Chac Chi?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bahia Chac Chi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Bahia Chac Chi?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bahia Chac Chi?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Bahia Chac Chi?
No, this hotel doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
What is there to do at Hotel Bahia Chac Chi and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes ecotours. Hotel Bahia Chac Chi also has an outdoor pool.
Are there restaurants at or near Hotel Bahia Chac Chi?
Yes, there's an onsite restaurant, Sport Bar El Rey.
Does Hotel Bahia Chac Chi have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bahia Chac Chi like?
Hotel Bahia Chac Chi is in Centro - Supmza 001, a short 2-minute walk from Isla Mujeres Ferry Terminal and 8 minutes' walk from North Beach. Travelers say the area is walkable and good for families.

Hotel Bahia Chac Chi Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Sam
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
Sam, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed 5 nights and 6 days. Had no trouble at all. Staff was patient and polite. Highly recommend for family’s. Close to the ferry and food. Playa Mia was just a few minutes away. You can walk or grab a taxi for 100 pesos.
Leopoldo, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Mark, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Fun and easy and clean place to stay in the city. super close to ferry
Sarah, 3-night trip
Verified Expedia guest review

8/10 Very Good

I only stayed one night, so I can’t give a fair review. The staff was friendly and our room was acceptable. Good location and view.
craig, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was excellent and location was extremely convenient
Chelsey, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

very clean and good location.
Luis, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location
Molly, 1-night trip
Verified Expedia guest review

8/10 Very Good

We enjoyed the location of the property.
Kevin, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Close to ferry.
Holly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfectly located
Dustin Joseph Keith, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Sarah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Syn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We loved staying at this property
Ivismary, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!
Verified Expedia guest review

10/10 Exceptional

Great Location
Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful View and Great Hotel!
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
Nichon, 3-night trip
Verified Hotels.com guest review

6/10 Good

ok for one night
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
Branka, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
Tiffany, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rory, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
Yasmin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good price if you just want to sleep. Nothing fancy but it was clean AND I was able to watch Netflix. I chose it bc it was super close to the ferry and the clear boat activity we were scheduled for.
Marquita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

philip, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had an interior room with a tiny deck overlooking the pool. First stay at Bahia after many stays on Isla. We were a little concerned about noise after reading another review. I’m happy to say that with a/c on for background noise, neither of us light sleepers had any problem. We felt it was a very walkable area. Room was clean, staff very courteous and helpful. We both agreed we would definitely go back! Hopefully very soon!
Linda F, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review