Overlooking the boardwalk, HOTEL MAYA PALENQUE offers a serene retreat with an outdoor pool and lush garden. Savor a drink at the bar or get some work done in the business center, all while staying connected with free WiFi.
Palenque Archaeological Zone - 11 min drive - 8.7 km
Getting around
Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 109 min drive
Restaurants
Cafe Jade - 4 min walk
Restaurante Maya Cañada - 3 min walk
Mr. Taco - 5 min walk
Chivo's Mar & Tierra - 5 min walk
La Selva - 3 min walk
About this property
HOTEL MAYA PALENQUE
Enjoy your visit to Palenque with a stay at HOTEL MAYA PALENQUE. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a terrace are other highlights.
Languages
English, Spanish
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Conference center (900 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
An outdoor pool
Spa services
Reception hall
Outdoor furniture
Accessibility
Handrails in stairways
Stairway handrail height (inches): 35
Doorbell and phone notification
Well-lit path to entrance
14 stairs to reach property
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque
Frequently asked questions
Does HOTEL MAYA PALENQUE offer free cancellation for a full refund?
Yes, HOTEL MAYA PALENQUE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HOTEL MAYA PALENQUE?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL MAYA PALENQUE?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HOTEL MAYA PALENQUE?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL MAYA PALENQUE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at HOTEL MAYA PALENQUE and nearby?
HOTEL MAYA PALENQUE has an outdoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near HOTEL MAYA PALENQUE?
Yes, there's an onsite restaurant, Chan Bahlum.
What's the area around HOTEL MAYA PALENQUE like?
HOTEL MAYA PALENQUE is located on the boardwalk/promenade, a short 10-minute walk from El Panchán.
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HOTEL MAYA PALENQUE Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 9, 2025
Close to all local attractions.
Alejandro Torres
Alejandro Torres, 2-night trip
10/10 Excellent
Jul 11, 2025
Excellent place
Ricardo
Ricardo, 1-night trip
8/10 Good
Mar 10, 2025
Clean and convenient at a good price. Nice breakfast in the dining room!
David
David, 2-night trip
10/10 Excellent
Jan 2, 2025
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Luis
Luis, 1-night trip
6/10 Okay
Jan 19, 2025
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Lenzy
Lenzy, 1-night trip
6/10 Okay
Jul 29, 2025
Noisy
Pedro
Pedro, 1-night trip
8/10 Good
Dec 18, 2024
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Heather
Heather, 1-night trip
6/10 Okay
Dec 2, 2024
Staff very friendly and eager to help!
ROSAMARIA
ROSAMARIA, 2-night trip
10/10 Excellent
May 31, 2025
All good costemer cervice
Ruben
Ruben, 3-night trip
6/10 Okay
Mar 28, 2025
Qwerede fghh
Rubén
Rubén, 1-night trip
8/10 Good
Jun 12, 2024
Love the friendlyness of the staff. very clean need.
Felipe
Felipe, 4-night trip
8/10 Good
May 12, 2024
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Verified traveler
2-night trip
10/10 Excellent
Jun 12, 2024
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Drew
Drew, 2-night trip
4/10 Poor
Jan 19, 2025
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
JAVIER
JAVIER, 2-night trip
8/10 Good
Jul 17, 2024
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Gerardo
Gerardo, 2-night trip
6/10 Okay
Aug 5, 2025
Pues más o menos solo que para los de la tercera edad no hay elevadores y pues tienen que subir escaleras les falta variedad en el menú y yo pedí vista a la alberca y me dieron hacia el estacionamiento está cerca de la cañada internacional que está bonito ese pedacito de restaurantes y hotelitos que se ve bonito
Veronica
Veronica, 2-night trip
6/10 Okay
Jul 25, 2025
Jose luis
Jose luis, 1-night trip
10/10 Excellent
Jul 23, 2025
La comida del restaurante muy buena , todo a minutos del centro
Geendiht
Geendiht, 2-night trip
8/10 Good
Jul 20, 2025
Que está muy bien ubicada y hay muchos restaurantes y lugares para comer cerca, la atención y limpieza son muy buenas.
Noe gusto que los cubículos de los baños del lobby son muy pequeños apenas entra uno sentado.
Morfila
Morfila, 1-night trip
8/10 Good
Jul 10, 2025
Bueno
Hermengildo
Hermengildo, 2-night trip
10/10 Excellent
Jul 9, 2025
Alejandro Torres
Alejandro Torres, 1-night trip
8/10 Good
Jul 7, 2025
Buena ubicación, el personal super atento. Regresaria sin problema.
Irving
Irving, 2-night trip
8/10 Good
Jun 26, 2025
Adolfo
Adolfo, 3-night trip
6/10 Okay
Jun 26, 2025
Muy bonita propiedad, el personal muy amable y atento, pero la piscina no estuvo disponible y no estaba en la descripción, pero cómoda y cerca de las zonas arqueológicas
Samuel
Samuel, 2-night trip
10/10 Excellent
Jun 22, 2025
Buena estancia, solo que la alberca esta en reparación pero todo estuvo bien y tranquilo