See all properties

Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near The MixC Shopping Mall

Choose dates to view prices

Photo gallery for Grand Hyatt Shenzhen

Relax by the pool surrounded by lounge chairs and umbrellas.
City view from property
Relax in style with a panoramic city view from this spacious living room featuring a comfortable sofa set, round coffee table, and sleek kitchen area.
Relax in a stylish lounge area with expansive city views, sofas, and armchairs.
Relax in comfort with a large bed, sofa, and armchair, plus a desk and TV for your convenience.
Experience luxury at Grand Hyatt Shenzhen, where shopping and relaxation blend seamlessly. Unwind with a spa treatment or yoga class, then enjoy a meal at one of the 5 on-site restaurants. With an outdoor pool and free self-parking, this hotel offers convenience alongside its great location near Luohu Port.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 13 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is NT$3,268
NT$3,811 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Premier Suite

Relax in this spacious room with a large dining table, comfortable sofa, and flat-screen TV.

Premier Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bathtub and shower
Hair dryer
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Relax in a spacious room with a sofa, armchairs, and a large window offering a city view.

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bathtub and shower
Hair dryer
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Relax in a stylish space with a comfortable sofa, neatly made bed, and a glass coffee table.

1 King Bed Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Club Access

Relax in a stylish room with a large bed, wooden headboard, and glass coffee table.

2 Twin Beds Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed View

Enjoy a city view from the large window, with a comfortable bed, desk, and lamp nearby.

1 King Bed View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Beds View

Enjoy city and mountain views from the comfort of two large beds, a desk, and a flat-screen TV.

Twin Beds View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (with club access)

Enjoy a city view from the large window, relax in the comfortable seating area with sofa and armchairs.

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bathtub and shower
Hair dryer
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access Deluxe

Relax in comfort with a large bed, bedside tables, and a sofa, offering a city view.

1 King Bed Club Access Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Experience the elegant lobby with a long reception desk, comfortable seating area, and dining space offering a city view.

1 King Bed Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Relax in a stylish room with a large bed, wooden headboard, and glass coffee table.

2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed

Bathroom features a large bathtub, separate shower area, and vanity with mirror.

1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Relax in a spacious room with a large bed, sofa, and dining table, offering a city view.

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bathtub and shower
Hair dryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman)

Relax in style with a panoramic city view from this spacious living room featuring a comfortable sofa set, round coffee table, and sleek kitchen area.

Suite (Chairman)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Enjoy a panoramic city view from the comfort of this stylish room, featuring a large bed, sofa, and flat-screen TV.

Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
2 bedrooms
Separate bathtub and shower
Hair dryer
Bathrobes
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Relax in style with a panoramic city view from this spacious living room featuring a comfortable sofa set, round coffee table, and sleek kitchen area.

Presidential Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Relax in our stylish lobby, featuring a reception desk, abstract art, and comfortable seating areas.

Club Twin Room

  • Sleeps 2

View all photos for 1 King Bed

Bathroom features a large bathtub, vanity, and shower area with geometric patterns on the walls.

1 King Bed

  • Sleeps 2

View all photos for Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Relax in a spacious room with a large bed, separate seating area, and dining table.

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

  • Sleeps 4

View all photos for Premier Suite

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Premier Suite

  • Sleeps 2

View all photos for Deluxe Room - Double Occupancy

Relax in a stylish room with a large bed, glass coffee table, and comfortable seating area.

Deluxe Room - Double Occupancy

  • Sleeps 2

View all photos for Presidential Suite

Relax in comfort with a large bed, sofa, and armchairs, plus a TV and city views.

Presidential Suite

  • Sleeps 3

View all photos for Family Deluxe Room (Double Bed)

Relax in a stylish room with a comfortable sofa, neatly made bed, and a spacious workspace.

Family Deluxe Room (Double Bed)

  • Sleeps 2

View all photos for One king bed view

Relax in a stylish room with a large bed, wooden desk, and decorative partition.

One king bed view

  • Sleeps 2

View all photos for Club King Room

Relax in comfort with a large bed, bedside tables, and a chair, surrounded by a beautiful view.

Club King Room

  • Sleeps 2

View all photos for Two twin beds view

Relax in a stylish room with a large bed, desk, and city view.

Two twin beds view

  • Sleeps 2

View all photos for Family Room (2 Beds)

Relax in a stylish room with a large bed, glass coffee table, and comfortable seating area.

Family Room (2 Beds)

  • Sleeps 4

View all photos for Club Family One-Bedroom Apartment

Relax in a spacious room with a large bed and flat-screen TV, offering a city view.

Club Family One-Bedroom Apartment

  • Sleeps 2

View all photos for Family Suite

Relax in comfort with a plush sofa and a large bed, surrounded by bedside tables and a cozy reading nook.

Family Suite

  • Sleeps 3

View all photos for Cherry Maruko Deluxe Family Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Cherry Maruko Deluxe Family Room

  • Sleeps 2

View all photos for Grand Suite

Relax in a spacious room with a large bed, sofa, and city view.

Grand Suite

  • Sleeps 2

View all photos for Family Friendly Deluxe Room

Relax in a playful room with a large bed, teepee, and plush sofa.

Family Friendly Deluxe Room

  • Sleeps 2

View all photos for Grand Executive Suite

Enjoy a city view from the comfort of a large bed, paired with a flat-screen TV and natural light pouring in through sheer curtains.

Grand Executive Suite

  • Sleeps 2

View all photos for Grand Deluxe Room

Relax in comfort with a large bed, sofa, and armchairs in this stylish room.

Grand Deluxe Room

  • Sleeps 2

View all photos for Family Friendly Deluxe Room

Cozy retreat with a large window, plush bed, and a fun graphic bedspread, complete with a cat and dog plush toy.

Family Friendly Deluxe Room

  • Sleeps 2

View all photos for Grand Club Deluxe Room

Enjoy a city view from the comfort of a spacious bed in this stylish room.

Grand Club Deluxe Room

  • Sleeps 2

View all photos for Ultraman Family Suite

Relax in a stylish room with a large bed, flat-screen TV, and comfortable sofa.

Ultraman Family Suite

  • Sleeps 2

View all photos for 2 Twin Bed

Bathroom features a large bathtub, vanity, and shower area with geometric patterns on the walls.

2 Twin Bed

  • Sleeps 2

View all photos for Family-friendly Family Room

Comfortable bed with a floral-patterned comforter, two pillows, and a decorative item.

Family-friendly Family Room

  • Sleeps 2

View all photos for Grand Executive Suite · Living Grand

Relax in a spacious room with a large bed and city views, featuring a flat-screen TV and a comfortable seating area.

Grand Executive Suite · Living Grand

  • Sleeps 2

View all photos for Grand Suite · Living Grand

Relax in a spacious room with a large bed, sitting area, and flat-screen TV.

Grand Suite · Living Grand

  • Sleeps 2

Similar properties

Banquet hall

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 760 reviews
The price is NT$3,118
NT$3,636 total
includes taxes & fees
Sep 5 - Sep 6
Futian Shangri-La Shenzhen
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.1 km
  • Luohu Port - 5 min drive - 1.8 km
  • Huanggang Border Crossing - 6 min drive - 6.2 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 17 min walk
  • Hong Kong Lo Wu Station - 27 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Guomao Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪大食代美食广场 - ‬3 min walk
  • ‪翡翠拉面小笼包 - ‬3 min walk
  • ‪石名家 - ‬3 min walk
  • ‪鑫泰(京基百纳空间店) - ‬3 min walk
  • ‪舞茶道 - ‬5 min walk

About this property

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen puts you just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and China Lodge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a fitness center. Public transportation is just a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 471 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business center
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 30
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

China Lodge - This restaurant serves lunch and dinner.
Belle-Vue Grill - This restaurant serves dinner only. Open select days.
The Show Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.
Sugar Box - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza - This restaurant serves brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

Also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Shenzhen?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hyatt Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Shenzhen?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hyatt Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Hyatt Shenzhen and nearby?

Onsite recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has 2 bars and a steam room.

Are there restaurants at or near Grand Hyatt Shenzhen?

Yes, there are 5 onsite restaurants.

What's the area around Grand Hyatt Shenzhen like?

Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 19 minutes' walk from Dongmen Pedestrian Street.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Hyatt Shenzhen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Shower

Reviews

10/10 Exceptional

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Roman, 1-night trip

10/10 Exceptional

Super good!
WAI YAN, 1-night trip

10/10 Exceptional

This is a very good spot to stay.
Michael, 1-night trip

8/10 Very good

Good hotel and has a nice shopping mall next to it

The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.
1-night trip

10/10 Exceptional

Amazing property, had a wonderful 4 nights!
SURAJ, 4-night trip

10/10 Exceptional

Great Hotel
FERDI, 1-night trip

10/10 Exceptional

Wonderful place and beautifully designed.
Delphine, 1-night trip

6/10 Good

Ok. Second stay here. Big hotel. Love the bar on 38th floor Breakfast. Best in shenzhen. Location excellent. Staff excellent. My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing. I would stay here again because of the positives outweigh the negatives.
Matt, 2-night trip

10/10 Exceptional

Very goofd location, close to border and the hotel staff is very friendly and helpful
Rachel, 1-night trip

10/10 Exceptional

Had a great stay! The only part was that we had to go up to 33rd floor to check in and then down to the room and up again for breakfast and not every lift can get there. A bit confusing… the stairs to breakfast was not so user friendly for elderly hard of walking. The blanket was thinner than expected for a Hyatt property, unlike all other Hyatts I have stayed at. Otherwise, excellent!
Sheryl, 2-night trip

10/10 Exceptional

The shopping center was great
millie, 1-night trip

10/10 Exceptional

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Sam, 2-night trip

10/10 Exceptional

Hotel being well maintained. Really love the rooms and most of things about this hotel
Ava, 2-night trip

10/10 Exceptional

Great
Joey, 3-night trip

10/10 Exceptional

My wife and i were respected start to finish. Attentive staff
Jesse calderon, 8-night trip

10/10 Exceptional

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Brent, 2-night trip

10/10 Exceptional

Very good & comfortable room for sleep. Lounge’s foods are very good taste. Especially, breakfast is amazing .
YI LANG, 2-night trip

10/10 Exceptional

The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.

10/10 Exceptional

Beautiful and perfect
Cesar, 3-night trip

10/10 Exceptional

Good
Caiping, 2-night trip

8/10 Very good

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.
irene, 2-night trip

6/10 Good

Fine hotel

The hotel is fine, staff is warm and welcome but the room had a strange smell. It is not the Grand Hyatt Hong Kong but all fine
Peter Paul, 1-night trip

10/10 Exceptional

good
keith, 2-night trip

6/10 Good

Big bath room but not well situated within the room. Both my husband and I literally walked right into the glass. A suggestion would be to put strips on the glass so it’s more visible. Internet is very very slow to the point it doesn’t work most of the time. Management should look into that.
Anne, 2-night trip

6/10 Good

I consider overall is not bad, will rank higher if the bedding is better. The pillow is soft like nth when sleeping on it and the mattress lacks proper firmness.
Pik Kwan, 1-night trip