2/10 Poor
Jul 20, 2013
Attitude of staff
Our room was not very clean, the covers on stools and beds were inside out to hide stains. When we checked in the staff member tried to tell us that we had booked 2 single rooms and were to be charged accordingly. I had to get our lap top out to prove that we had booked 1 double room with breakfast. Then she said 'Oh I was looking at the wrong booking". Also, we asked for hotel shuttle service at the price in the hotel folder of 50 zloty and was told that they would arrange it for us, when we were picked up at 7 am and taken to the airport, it turned out to be a private shuttle service and the price was 70 sloty We had to go to an ATM to pay him.
Fred and Mary
Verified Hotels.com guest review