Serenity Diamond Beach is a great choice for a stay in Diamond Beach. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. A fitness center and a kids' club are other highlights, and apartments offer conveniences like kitchens and washers/dryers.
Languages
English
At a glance
Property size
68 apartments
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 5 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Pool/Spa
2 outdoor pools
Massages
Spa services
Thai massages
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Family friendly
Playground
Kid's club
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Dining
1 bar
Room service available
Bedrooms
Bed sheets provided
Alarm clock
Rollaway/extra beds: AUD 25.0 per day
Bathrooms
Free toiletries
Towels provided
Hair dryer
Entertainment
40-inch flat-screen TV with digital service
Arcade/game room
DVD player
Outdoor areas
Barbecue grill
Garden
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
3 meeting rooms
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Safe at front desk
Front desk (limited hours)
Things to do
Fitness center
Tennis on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
68 rooms
1 floor
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
Fees & policies
Refundable deposits
Deposit: AUD 200 per accommodation, per stay
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay
Children & extra beds
Rollaway beds are available for AUD 25.0 per day
High chairs are available for an extra charge of AUD 5 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Ramada Diamond Beach
Australis Diamond Beach Resort Spa
Serenity Diamond Beach Aparthotel
Ramada Resort Diamond Beach
Serenity Diamond Diamond
Serenity Diamond Beach Aparthotel
Serenity Diamond Beach Diamond Beach
Serenity Diamond Beach Aparthotel Diamond Beach
Frequently asked questions
Is there a pool at Serenity Diamond Beach?
Yes, there are 2 outdoor pools.
Are pets allowed at Serenity Diamond Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Serenity Diamond Beach?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Serenity Diamond Beach?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is 10 AM.
What is there to do at Serenity Diamond Beach and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness center and spa services. Serenity Diamond Beach also has an arcade and a garden.
Does Serenity Diamond Beach have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.
What's the area around Serenity Diamond Beach like?
Serenity Diamond Beach is a short 2-minute walk from Seashells Beach and 6 minutes' walk from Khappinghat Nature Reserve.
Serenity Diamond Beach Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 29, 2021
I loved the fact that it was literally a skip, hop and jump away from the beach and resort pool! It was a lovely relaxing getaway perfect for our family of four. The accommodation was modern and clean. There was plenty for us to do. As we’re an active family we made use of the tennis court and ran along the beach in the mornings….
Verified traveler
3-night family trip
Verified Lastminute guest review
4/10 Fair
Jun 16, 2021
We had a flood in the house because of the washing machine not working.
Verified traveler
3-night family trip
Verified Wotif guest review
10/10 Exceptional
Jun 15, 2021
Verified traveler
2-night trip
Verified Lastminute guest review
8/10 Very Good
Apr 13, 2021
Great property in great location with great facilities and very helpful staff! Our villa was very private and centrally located so only a short walk to everything.
Verified traveler
5-night family trip
Verified Wotif guest review
2/10 Poor
Mar 29, 2021
This accommodation is terrible. Booked a unit just by the pool and beach. Couldn't leave any doors unlocks for a nice breeze was every screen door lock was broken. All screens had holes in them. So much so multiple frogs where in our room before we realised.
Pillows flat and bed horribly uncomfortable.
Accommodation was old, out dated and in terrible condition.
Stayed one night out of requirement. Woke up to mouse poop over the floor in dining room and kitchen in the morning.
Made a complaint to reception prior to leaving. Simply told us they had a wait list and if we weren't happy to leave. Then advised we would have to deal with WOTIF directly as there customer service couldn't be understood due to not speaking English!
Disgusting comment about the WOTIF staff and terrible attitude from staff at accommodation.
Save your money or stay somewhere else.
Verified traveler
4-night romance trip
Verified Wotif guest review
10/10 Exceptional
Mar 28, 2021
Great place, great amenities, close to beach, has everything you need for a lovely get away. the check in was excellent and the staff are awesome. Had a great weekend.
Verified traveler
2-night family trip
Verified Lastminute guest review
10/10 Exceptional
Mar 21, 2021
Well kept grounds in a beautiful location. Peaceful, quiet and laid back. Excellent customer service.
Verified traveler
2-night family trip
Verified Wotif guest review
10/10 Exceptional
Mar 19, 2021
Serenity at Serenity on Diamond Beach
Wonderful stay. Staff were lovely. Quiet midweek stay.
Louise S
Louise S, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2021
Ray
Ray, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2021
We’ll be back!
Serenity was fantastic! 2 pools, outdoor play area and indoor play room - perfect for kids! Comfortable cabins. Close to the beach. Massage lady, Amm was amazing and only a stone’s throw from our cabin.
Nadine
Nadine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 17, 2021
Yulia
Yulia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2021
I thouroughly enjoyed my stay. Amenties were good as was the overall feel of the resort, i was comfortable and I would stay again however, I did think the use of outdoor furniture for indoor use took away from the comfort when wanting to relax for the evening indoors.
The wifi was also non existant in my villa but this did not ruin my experience at the resort.
Verified traveler
4-night trip
Verified Wotif guest review
6/10 Good
Mar 7, 2021
The grounds and the pool area were nice. Kitchen was adequately fitted out.
Verified traveler
2-night romance trip
Verified Wotif guest review
8/10 Very Good
Feb 9, 2021
The villas were roomy and comfortable. The pool is great and location is nice and quiet.
Verified traveler
3-night family trip
Verified Wotif guest review
10/10 Exceptional
Jan 19, 2021
The location was amazing and the facilities on site were great. The staff were always friendly and helpful. We had a lovely stay!
Mary
Mary, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2021
Verified traveler
7-night trip
Verified Wotif guest review
10/10 Exceptional
Jan 8, 2021
Tim
Tim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2020
Spacious clean and incredible pool Direct access to stunning long beach
Verified traveler
2-night trip
Verified Wotif guest review
8/10 Very Good
Oct 22, 2020
Overall is pretty good, self contained well equipped, however
Sylvia
Sylvia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2020
Kids loved the pool and the bike riding. Happy kids happy adults.
Christine
Christine, 4-night trip
Verified Lastminute guest review
8/10 Very Good
Sep 20, 2020
Was right on the beach, with a beautiful pool and amenities.
Td
Td, 1-night family trip
Verified Lastminute guest review
10/10 Exceptional
Sep 11, 2020
Excellent services with the villa and grounds kept in immaculate conditions. Modern styling and very quiet, right on the beach.
Ingrid
Ingrid, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Aug 30, 2020
Our family of 4 had a good relaxing weekend. The 2 bedroom villa is well equipped and very clean