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NaturaLodge Machu Picchu

3.0 star property
City-center hotel within easy reach of Aguas Calientes Hot Springs

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Photo gallery for NaturaLodge Machu Picchu

Relax in a stylish living room with a brick accent wall, flat-screen TV, and cozy seating area.
A compact bathroom with a modern design, featuring a toilet, sink, and mirror.
Enjoy a warm cup of coffee or tea in this inviting kitchen, where a tea infuser and coffee maker are always at your disposal.
Relax in a spacious room with a large bed, striped blanket, and mountain views.
Experience the airy feel of this spacious interior, featuring a reception desk and lush greenery just beyond the door.
NaturaLodge Machu Picchu is nestled in the heart of Aguas Calientes, offering a serene retreat. Start your day with continental breakfast and stay connected with free WiFi. With dry cleaning services, tour assistance, and 24-hour front desk support on hand.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • 24-hour front desk
  • Laundry service
  • Tour/ticket assistance

Feel at home (4)

  • Private bathroom
  • Flat-panel TV
  • Dry cleaning/laundry service
  • Netflix
The current price is NT$1,833
NT$2,053 total
Aug 12 - Aug 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Relax in comfort with a large bed and flat-screen TV, plus a convenient side table and nightstand.

Deluxe Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Relax in a spacious room with a large bed, tufted headboard, and a wooden nightstand.

Elite Double Room

Highlights

Balcony
Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Relax in a cozy retreat with a comfortable bed, nightstand, and brick accent wall.

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Relax in a stylish room with two beds, a window overlooking lush greenery, and a cozy seating area.

Family Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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Vilas Insight Hotel Machupicchu
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About the neighborhood

Map
Pasaje Huáscar, Machu Picchu, 08681

What's nearby

  • Manco Capac Square - 1 min walk - 0.0 km
  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Aguas Calientes Hot Springs - 11 min walk - 0.9 km
  • Temple of the Condor - 11 min drive - 3.0 km
  • Temple of the Sun - 11 min drive - 3.0 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.3 miles/76.1 km
  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬4 min walk
  • ‪Inka Wasi - ‬2 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬2 min walk

About this property

NaturaLodge Machu Picchu

NaturaLodge Machu Picchu offers a great location, putting you within just a 10-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and continental breakfast daily between 5:00 AM and 9:00 AM.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 11:00 AM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 5:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Accessibility

  • 60 stairs to reach property
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu
HELP_OUTLINE

Frequently asked questions

Does NaturaLodge Machu Picchu offer free cancellation for a full refund?

Yes, NaturaLodge Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NaturaLodge Machu Picchu?

Sorry, pets aren't allowed.

Is parking offered on site at NaturaLodge Machu Picchu?

Sorry, there's no onsite parking at NaturaLodge Machu Picchu.

What are the check-in and check-out times at NaturaLodge Machu Picchu?

Check-in start time: 11:00 AM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge.

What's the area around NaturaLodge Machu Picchu like?

NaturaLodge Machu Picchu is in the heart of Machu Picchu, a short 4-minute walk from Machu Picchu Station and 9 minutes' walk from Aguas Calientes Hot Springs.

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NaturaLodge Machu Picchu Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
Eric, 1-night trip

10/10 Excellent

Gido was an awesome host and tour guide! Highly recommend this place. The views are great.
Gabe, 3-night trip

10/10 Excellent

The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Benjamin, 2-night trip

10/10 Excellent

The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
Yadira, 2-night trip

10/10 Excellent

The hosts were extremely friendly and hospitable!
Umad, 1-night trip

10/10 Excellent

They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
Claudia, 1-night trip

10/10 Excellent

Overall it was a great experience. The staff was great. The hotel is managed by the owner and she was very accommodating. She even offer to keep our luggage in storage after checkout
Walter, 1-night trip

2/10 Terrible

Property is unresponsive
Hannah, 2-night trip

10/10 Excellent

I mean wow - the area was amazing
Lisa, 2-night trip

4/10 Poor

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Madison, 1-night trip

10/10 Excellent

One of the best places I’ve stayed.
Plarenta, 3-night trip

10/10 Excellent

private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
Samuel, 1-night trip

10/10 Excellent

Amazing views! The owners were AMAZING! So welcoming and willing to help with anything we needed. Great place for our short stay to hike Machu Picchu!
Janelle, 2-night trip

8/10 Good

The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
Yan, 2-night trip

6/10 Okay

Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
Liam Allan, 1-night trip

10/10 Excellent

The staff was incredibly attentive and helpful, guiding us through the whole Machu Picchu process. Ariana picked us up at the train station, walked us to get bus tickets, waiting in the Machu Picchu bus line with us, and even contracted a great guide for us. Just be aware that the hotel is up a few steep steps, nothing that you wouldn’t have to deal with at the archaeological site anyway though. The rooms were very clean, the beds were big, and the view of the town was nice as well. Finally, vocation was very convenient!
Brian, 1-night trip

10/10 Excellent

I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
Bettina, 1-night trip

10/10 Excellent

The atmosphere is reminiscent of a hospedaje, but the room itself was impeccably clean with large, comfortable beds and a fantastic hot water shower. Despite the lack of heaters, which made the room a bit chilly during our June stay, it led to a cozy sleep under the duvet. The owners were friendly and accommodating; we were especially grateful for the box lunch provided for our Machu Picchu trip. Please note: There are 60 steps leading up to the hotel, so it may not be suitable for those with mobility issues.
Elisha, 1-night trip

2/10 Terrible

They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
Yohann Mikiel, 1-night trip

10/10 Excellent

Pascual, 1-night trip

2/10 Terrible

Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Laurencio, 3-night trip

10/10 Excellent

Ggg
Elena, 1-night trip

10/10 Excellent

Stephen, 2-night trip

6/10 Okay

Bien que les commentaires étaient positifs sur l'hébergement, je suis assez mitigée quant à mon expérience. Dès que je suis arrivée, il n'y avait personne à l'accueil et j'ai du attendre un 30-45 min avant qu'on me réponde via WhatsApp. J'ai pu déposer mon sac pour la journée, et au retour le soir pour le check-in, ma chambre est finalement dans l'hôtel d'à côté, soit le Gringo Bill's. L'hôtel est en colline donc tout est humide. Aussi, j'ai demandé s'il était possible d'avoir une boîte à lunch le lendemain car je souhaitais quitter vers 5h, et c'était non. On m'a dit qu'il serait possible toutefois de venir déjeuner à 4h45 soit 15 min avant l'heure habituelle - arrivée la le lendemain, on me refuse l'entrée. Déjà que j'ai du attendre pour pouvoir manger, j'ai dû aussi attendre pour que quelqu'un de l'accueil vienne ouvrir le luggage room. Je suis donc partie plus tard que prévue :( Malheureusement pas la plus belle expérience.
Amaryllis, 1-night trip

4/10 Poor

Tuve una mala experiencia con mi ckeck in, mi habitación la habían asignado a otra persona, pero la manager muy amable súper solucionar el problema reubicándome.
Francisco, 1-night trip