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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Sip on your morning coffee by the pool or explore downtown’s vibrant energy – this hotel offers a seamless stay amidst city life.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Exterior
Outdoor spa tub
Restaurant
Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is NT$3,483
NT$3,953 total
includes taxes & fees
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Southbank Hotel by Marriott Jacksonville Riverwalk

Pool
Pet friendly
Parking available
Free WiFi
8.2 out of 10, Very Good, (1295)
The price is NT$3,610
NT$4,097 total
includes taxes & fees
Feb 9 - Feb 10
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the neighborhood

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 5 min drive
  • EverBank Stadium - 6 min drive
  • Daily's Place - 6 min drive
  • Prime F. Osborn III Convention Center - 6 min drive

Getting around

  • Jacksonville International Airport (JAX) - 22 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 44 min drive
  • Jacksonville Station - 17 min drive
  • Kings Avenue Station - 5 min walk
  • Riverplace Station - 12 min walk
  • San Marco Station - 15 min walk

Restaurants

  • ‪La Nopalera San Marco - ‬4 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪The Bearded Pig - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪The Southern Grill - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a spa tub are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.50 to 21.50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Parking

  • Covered self parking costs USD 20.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jacksonville Downtown Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes. Self parking costs USD 20.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Jacksonville Downtown Southbank?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at Hilton Garden Inn Jacksonville Downtown Southbank and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hilton Garden Inn Jacksonville Downtown Southbank also has a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Jacksonville Downtown Southbank like?
Hilton Garden Inn Jacksonville Downtown Southbank is in Southside, a short 5-minute walk from Kings Avenue Station and 15 minutes' walk from Friendship Park.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Let down.
We get that stuff happens but the hot tub/pool was out of order, the elevators broke…. Not what we were expecting. Bartender named Jose in the lobby was the highlight of our entire stay. Not happy with the visit other than him.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Bob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jules, 2-night trip
Verified Hotels.com guest review

4/10 Fair

For what we spent on this room, I was disappointed that we couldn't get room service. We called to find a menu and they said it was on the website but it wasn't. Called again and that person said we couldn't get room service because they were too busy. We went down to the restaurant and ordered 2 bacon cheese burgers and said to call when they were ready and we would come get them. We got the call and went to get them which were barely warm and one had bacon and one without. Also the tv went out. Do not plan on staying at a Hilton ever again.
Brenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great visit!!!
Easy access off interstate and close to restaurants! Staff beyond helpful!!!
Gillian, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location and updated rooms
The hotel is in a good location. Everyone says that the San Marco neighborhood is the best in Jacksonville and it's convenient to take the Skywalk or water taxis over to the stadium. The room was nicely updated and pretty large. My only complaint was that there was never coffee in the morning in the lobby. You pay for breakfast, but there was complimentary coffee and it was always empty.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Left much to be desired.
Not so good. I didn’t realize I would be playing exterminator during my stay. Three cockroaches. And the remnants of another that was killed prior but left on the carpeting. No room service available. There’s a five bar across the street playing club music until 2am which you could literally feel in the room. I asked for parking to be comped to make up for the inconvenience and was ghosted. Front desk attendants were not professional nor welcoming. Sorry sack for a Hilton brand hotel. Will not be staying again.
Joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernandez, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Not a bad spot. Prefer something walking distance to night life
Joshua, 1-night trip
Verified Expedia guest review

6/10 Good

We were given a horrible room when we first arrived. After seeing the room we had to convince the lady at the front that we purchased and paid for a king upgraded room. She finally gave us the room we paid for. A lamp shade fell out of the bathroom light and shuddered everywhere. I had to ask 3 x to have it vacuumed up and not swept as there were tiny pieces everywhere. Again huge attitude at the front desk.
Darren, 2-night trip
Verified Expedia guest review

8/10 Very Good

Vanessa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

William, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dawn, 2-night trip
Verified Expedia guest review

2/10 Poor

The room was unacceptable. Our towels had hair in them which did not belong to us as guests. After turning on the shower there were personal hairs on the walls and at the bottom of the shower. After making it to the bed and moving the pillows, several strands of hair were there as if the sheets were not clean. At the foot of the bed there were dark stains on the sheets. This was unsanitary and served great discomfort.
Alisha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Efficient and friendly staff, clean room, short drive to Amelia Island.
Lisa, 2-night family trip
Verified Expedia guest review

6/10 Good

Kyle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 2-night trip
Verified Expedia guest review