Staff was very attentive and polite, ac worked great, very comfortable stay. Only complaint i have is shower was pretty cool, didn't turn warm but it was ok.
Therese
Therese,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
KATSUNARI
KATSUNARI,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
ROMULO
ROMULO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
will come back
good location new hotel
allaine chester
allaine chester,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 5 日
Very comfortable, staff friendly and accommodating. Warm welcome on arrival.
Housekeeping not checking shower/bath gel and tea and coffee unless requested.
Kevin
Kevin,12 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 30 日
Pål Arne
Pål Arne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 30 日
The place was well kept and had nice decorations. Lobby staff was pleasant and professional. Dinner staff was also good with great food selection. The breakfast staff were not as efficient as the evening. They were slow in there service- can’t keep up with dirty dishes, not giving water to customers, having customers wait until they cleared the table, the coffee urn was slow running so people were getting impatient, etc. Our room had black spots around the sink and tub. The WiFi was very reliable! The room host came late the first day but she was efficient. Parking was great but drop off area was quite congestion. Check out process was easy.
Jo-Ann
Jo-Ann,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 29 日
Not walkable to the center, no restaurant around nor convenient stores. New place tho
romeo
romeo,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
The tub was slippery I slipped and had bruised on my leg. The rooms are not clean even the toilet.
MelJoanne
MelJoanne,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 28 日
We had a great time in Baguio and we enjoyed our stay at this hotel.
Aurelia
Aurelia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 26 日
Friendly, courteous and professional staff. Hotel is nice however we had heating issues with our shower and close to non-existent Wifi or phone signal in our room (apparently their routers don’t work well with Apple products?). Breakfast buffet had many offerings however as delicious as they looked unfortunately it didn’t deliver in taste. Still a pleasant stay at Soto Grande though as their customer service made up for it.
Anna
Anna,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 24 日
The property employs outstanding staff. Moreover, the hotel is in close proximity to a number of tourist sites. However, several concerns arose, unaddressed by property management, during my visit. 1. The only entertainment available in guest rooms is YouTube (unless you have a pre-existing, paid streaming account such as Netflix that you have log-in privileges to). 2. Guest are permitted just one room key per room. You must have a room key to access the 2nd or higher floors. 3. WiFi service is furnished to guest rooms, however, it works unreliably and is quite slow. 4. The quality of food served at breakfast is similar to that provided in a budget motel in the United States. If you stay in the hotel multiple days, you can expect to experience the same or similar buffet menu daily. 5. The hotel is noisy during the day because there is construction occurring onsite. I wouldn’t stay at this property again. I had the impression that the hotel’s owner/management are frugal to the point of being cheap.
Robert
Robert,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 21 日
Jose M
Jose M,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 18 日
It’s ok
Ran out of toilet paper at 3am and had to call housekeeping. The staff cleaned my room in the afternoon and did not even provide extra toilet paper when the should have seen it was running low!
Rhodora
Rhodora,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 12 日
LISA LINDA
LISA LINDA,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 11 日
Newly open hotel
Jessie
Jessie,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 10 日
Not worth the money and bad service
I was very disappointed. I travel all of the time for work -- multiple times a month -- and this is the worst experience I have had in a long time. First, they misrepresent the rooms. The Queen deluxe with a view and a separate bedroom does not have a separate bedroom. When I finally won that battle and got a room with a separate bedroom, the internet did not work and the water was just a drip in the shower. Next, they didn't clean my room after the first night. When I asked why, the guy at the desk told me that I needed to request it. The manager subsequently told me that was not true. The second day they changed my room and promised internet and water. There was no internet and the water was a bit better but freezing cold. Don't stay here.
Rebecca
Rebecca,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 8 日
Warm & hospitable staff, clean, location - walkable to SM, cathedral, public market, Burnham Park etc. breakfast was great!
Brand new Hotel but the finishing touch in the bathroom was lacking like the thin moulding was missing by the door. The bidet sprayer holder was loose. No cable live tv.
These are just minor that needs improvement.
Overall, great experience!
ofelia
ofelia,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 6 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
Very busy location
Mosleh El
Mosleh El,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 29 日
Jimmy
Jimmy,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 28 日
Fantastic service
The service is fantastic we would definitely come back again