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The Mallard Hotel

2.0 star property
Gather 'round the firepit or challenge friends to a game of pool. This mountain hotel is your home away from home.

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Photo gallery for The Mallard Hotel

BBQ/picnic area
Exterior
Game room
Game room
Premium bedding, down comforters, memory foam beds
In the heart of the mountains, The Mallard Hotel offers a cozy retreat with a firepit and outdoor entertainment area. Enjoy free to-go breakfast, in-room WiFi, laundry facilities, barbecue grills and billiards/pool table.

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Pet friendly

Main amenities (7)

  • Housekeeping (on request)
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Charcoal grills
  • TV in a common area

Feel at home (6)

  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Yard
  • Laundry facilities
  • Coffee/tea maker
The current price is NT$2,876
NT$3,243 total
includes taxes & fees
Feb 24 - Feb 25

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Studio, 2 Queen Beds, Mountain View

Premium bedding, down comforters, memory foam beds

Deluxe Studio, 2 Queen Beds, Mountain View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Studio, 1 King Bed, Kitchenette, Mountain View

Premium bedding, down comforters, memory foam beds

Design Studio, 1 King Bed, Kitchenette, Mountain View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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NT$3,458 total
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Feb 25 - Feb 26
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About the neighborhood

Map
178 Five Points Dr, Copperhill, TN, 37317

What's nearby

  • Ocoee Adventure Center - 4 min drive
  • Ocoee River - 6 min drive
  • Toccoa River Adventures - 6 min drive
  • Rolling Thunder River Company - 7 min drive
  • Blue Ridge Scenic Railway - 20 min drive

Restaurants

  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Rum Cake Lady - ‬6 min drive
  • ‪Papa's Pizza To Go - ‬6 min drive
  • ‪Burra Burra Riverside Dining - ‬6 min drive

About this property

The Mallard Hotel

The Mallard Hotel is a great choice for a stay in Copperhill. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:00 AM and 10:00 AM.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Charcoal grills

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • Laundry facilities

Facilities

  • Picnic area
  • Television in common areas
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Does The Mallard Hotel offer free cancellation for a full refund?

Yes, The Mallard Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Mallard Hotel?

Yes, dogs stay free.

Is parking offered on site at The Mallard Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Mallard Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at The Mallard Hotel and nearby?

Have fun with nearby activities like hiking and mountain biking. Additional recreation nearby includes hunting. The Mallard Hotel also has a picnic area.

Does The Mallard Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.

Does The Mallard Hotel have any outdoor private spaces?

Yes, every room features a yard.

What's the area around The Mallard Hotel like?

The Mallard Hotel is located a short 6-minute walk from East Polk Public Library.

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The Mallard Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Suggestions
The room could have used more than 1 trash can only one was in bathroom and room had dust on bottom vanity and cabinet . Overall a pretty good place for the price
Heather, 1-night trip

10/10 Exceptional

Will stay again
Room was great. But outside if hotel needs some tender loving care. Key code would not work after several attempts customer service got us another room. Bed was comfy and room was clean
TRACIE, 1-night trip

8/10 Very good

This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Melanie, 1-night trip

4/10 Fair

Disappointed
The place was nice but the location is too isolated. Code for the door didn't work & no remote. Replacement room lock was busted. Someone was supposed to fix it next morning but never showed up. Sink & shower clogged also..👎👎
Sandra, 2-night trip

10/10 Exceptional

Super clean & comfortable!
Yvette, 3-night trip

6/10 Good

decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
candace, 1-night trip

8/10 Very good

Nice hotel for the price
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never. Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
joshua, 2-night trip

10/10 Exceptional

Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Traci, 1-night trip

10/10 Exceptional

Was easy to get to McCaysville and Copperhill
Carol, 1-night trip

6/10 Good

Was basic lodging. No attendent, key less entry, nothing special.
shawn, 2-night trip

10/10 Exceptional

Clean and very accommodating. Very nice and updated inside the rooms.
Heather, 2-night trip

10/10 Exceptional

Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
Cheyenne, 1-night trip

2/10 Poor

We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Charlotte, 1-night trip

10/10 Exceptional

Very nice interior, staff was great. Had a family next door to us and since we're leaving early, called and asked to switch rooms did so in minutes and resolved the issue without any fuss.
Kaleb, 1-night trip

10/10 Exceptional

Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Sonja, 1-night trip

6/10 Good

Pro's & Con's
Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled. Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Mark, 3-night trip

10/10 Exceptional

Don’t Judge a book by its cover
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stewart, 1-night trip

4/10 Fair

I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
PETER, 2-night trip

2/10 Poor

Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Lisa, 1-night trip

2/10 Poor

Disappointed
Disappointed big time, it looked and was nothing like the listing on hotels.com. Room had a horrible smell due to swamp cooler ac unit. TV Remote broken also. Just very disappointing and it was located in a remote area of town, with no front desk and self-check in made the whole experience even more sketchy. Felt like an abandoned motel 6, that they slapped some new paint on to reopen for business. Would like a refund.
Charles, 1-night trip

2/10 Poor

This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Christopher, 1-night trip

4/10 Fair

This property has potential for being a great stay for good value. I can see what the owners/managers are attempting to do, they just aren’t there yet. The motel is a renovation and the concept is great with the stylized design and some of the neat details (fire pit area, individual welcome boards in the rooms, free access to laundry machines). There was no attendant onsite which is fine if everything goes as planned. A problem for us as the room we were issued with door code was dirty (bed not made, towel on floor, garbage in can). We called the customer service number for the hotel and were given another room to move to. The 2nd room had a marker box spilled all over the floor and a mop in it. We were told by customer service to try a different room and he gave us the door code for that….so we carted our luggage to that room, opened the door while feeling worried we might open to an occupied room, and that room was also uncleaned from previous occupant. Bed not made, used coffee cups on counter, garbage in cans. While the phone rep apologized, he asked us to try another room on a different floor. This time I was frustrated from moving large luggage back and forth, nervous that I was going to open an occupied room, and was close to giving up on this hotel and demanding a refund. I tried the next room. Finally found clean room! All night was worried about other guests entering our room and cleaning staff did accidentally open our door the next morning thinking it was empty.
Dion, 1-night trip

10/10 Exceptional

Joseph and Gretty, 1-night trip

10/10 Exceptional

Liang-Mei, 1-night trip

8/10 Very good

Carissa, 1-night trip