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Grand Hotel Palace

5.0 star property
Suburban hotel with restaurant, near Cantine Florio

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Palace

Exterior
Water view
Exterior
Interior entrance
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Free breakfast
  • Bar
  • Pool
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • In-room childcare
  • Conference center
  • Business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is NT$2,613
NT$3,042 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Sea View

Superior Room, Sea View | Living room | 32-inch flat-screen TV with satellite channels, TV

Superior Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bidet
Hair dryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 22.0 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Lungomare Mediterraneo, 57, Marsala, TP, 91025

What's nearby

  • Cantine Florio - 3 min walk
  • Donnafugata Winery - 5 min walk
  • Marsala Porta Garibaldi - 19 min walk
  • Piazza della Repubblica - 3 min drive
  • Riserva Naturale dello Stagnone - 17 min drive

Getting around

  • Vicenzo Florio Airport (TPS) - 31 min drive
  • Terrenove Station - 7 min drive
  • Marsala Station - 9 min walk
  • Spagnuola Station - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Juparanà - ‬8 min walk
  • ‪Il Vecchio Molo Marsala - ‬12 min walk
  • ‪Ristorante Delfino - ‬8 min walk
  • ‪Kristal Lounge Privé - ‬12 min walk
  • ‪Metrò la fermata del gusto - ‬10 min walk

About this property

Grand Hotel Palace

Grand Hotel Palace features a marina and a rooftop terrace. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include a poolside bar, a spa tub, and a seasonal outdoor pool.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 55 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*
  • Train station pick-up

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Piano
  • Seasonal outdoor pool
  • Marina
  • Spa tub
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 50.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Grand Hotel Palace Marsala
Grand Palace Marsala
Grand Hotel Palace Marsala, Sicily
New Palace Marsala
Grand Hotel Palace Hotel
Grand Hotel Palace Marsala
Grand Hotel Palace Hotel Marsala

Frequently asked questions

Does Grand Hotel Palace offer free cancellation for a full refund?
Yes, Grand Hotel Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Palace?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Grand Hotel Palace?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Hotel Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hotel Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Grand Hotel Palace and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a garden.
Are there restaurants at or near Grand Hotel Palace?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Palace like?
Grand Hotel Palace is in the heart of Marsala, a short 9-minute walk from Marsala Station and 3 minutes' walk from Cantine Florio.

Grand Hotel Palace Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Large, Pretty property
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
James, 2-night romance trip
Verified Wotif guest review

8/10 Very Good

Simon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

6/10 Good

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Cesare, 3-night family trip
Verified Expedia guest review

8/10 Very Good

very nice, calm, big pool, close to center
robert, 1-night trip
Verified Expedia guest review

4/10 Fair

Not a 5 star
It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Dsvid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Paula, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
Viktoria, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Sylvain, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ottima location fronte mare, personale molto professionale e gentile .
antonella, 1-night trip
Verified Ebookers guest review

4/10 Fair

Not recommending for families with children
Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Faded glory in the extreme, 2* and not 5*, not conveniently located, no communal bar, charged €13 to have a tea brought to the room, I was disappointed by the experience….
Melanie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

My 2nd time staying at this property. I will be back again
Michael, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum.
Witold, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel.
Verified Expedia guest review

6/10 Good

Nicolas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Think twice…
1. The door to the hotel room never closed properly without repeated attempts and great strength. It was very loud trying to close the door. 2. The remote to the television did not work. 3. The hotel was empty, void of customers yet it took great effort to be relocated to a room where the door closed properly. 4. It was just myself and two other guests in this massive dining room yet the waiter begrudgingly responded when I asked him to heat up the frittata. The frittata was ice cold on the buffet table. He warms the frittata and also brings runny scrambled eggs??? Absurd just completely absurd. I never asked for scrambled eggs. 5. Only three guests in this massive sized palace hotel and they couldn’t get it right.
Eliza, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aldo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Gemma, 5-night trip
Verified Expedia guest review

6/10 Good

Faded Glory
Our stay was quite nice. Definitely not 5star. The room we were offered initially was really quite poor. At the back overlooking the railway line. Shower was a bit grubby. Anyway we were moved to a better room. The pool isnice and very clean. Restaurant is very beautiful, breakfast excellent. The hotel is just showing it’s age, a classic that perhaps needs a bit of TLC? Staff helpful
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific, historic setting
Second visit . Great setting, looking out on the Mediterranean and just down from historic Marsala producers. Staff is very kind and helpful; rooms are spacious; and the grounds have a majesty few can match. Would definitely book again.
Arthur J, 3-night business trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Noam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ice place
Stayed one night, very good pool, room and breakfast facilities. Nice grand hotel. Very easy to access hotel by car but Marsala town centre not very accessible by foot from hotel.
1-night trip
Verified Hotels.com guest review