Located in the heart of Norfolk, Residence Inn Norfolk Downtown offers a blend of comfort and convenience. Enjoy continental breakfast, unwind at the indoor pool or gym, and stay connected with free in-room WiFi. Previous guests have praised the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Gym
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
Self parking
Business center
24-hour front desk
Coffee/tea in a common area
Free grocery shopping service
Snack bar/deli
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area
Separate sitting area
The current price is NT$3,780
NT$3,780
NT$4,436 total
includes taxes & fees
Sep 8 - Sep 9
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)
Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
9.09.0 out of 10
Wonderful
58 reviews
(58 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Double Bed
Suite, 1 Double Bed
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
83 sq m
2 bedrooms
Sleeps 5
1 Double Bed
View all photos for Suite, 1 King Bed with Sofa bed
At Residence Inn Norfolk Downtown, you'll be just a 5-minute drive from Waterside District and Norfolk State University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Also, Naval Station Norfolk and Old Dominion University are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: York Street-Free Mason Station is 3 minutes and Monticello Station is 8 minutes.
Languages
English
At a glance
DONE
Hotel size
160 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 18 per night)
Wheelchair-accessible parking on site
Offsite parking nearby (USD 18 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Facilities
Fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Parking
Self parking costs USD 18 per night
Parking is available nearby and costs USD 18 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk
Frequently asked questions
Does Residence Inn Norfolk Downtown offer free cancellation for a full refund?
Yes, Residence Inn Norfolk Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Norfolk Downtown?
Yes, there's an indoor pool.
Are pets allowed at Residence Inn Norfolk Downtown?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn Norfolk Downtown?
Yes. Self parking costs USD 18 per night.
What are the check-in and check-out times at Residence Inn Norfolk Downtown?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Residence Inn Norfolk Downtown?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Residence Inn Norfolk Downtown and nearby?
Residence Inn Norfolk Downtown has an indoor pool and a fitness center.
Does Residence Inn Norfolk Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Residence Inn Norfolk Downtown like?
Residence Inn Norfolk Downtown is a short 3-minute walk from York Street-Free Mason Station and 18 minutes' walk from Waterside District.
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Residence Inn Norfolk Downtown Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Parking
Kitchen
Bathroom
Lobby
Food
What guests liked
Breakfast was consistently described as great, excellent, and very good with a variety of options. (19 reviews)
Parking was convenient and easily accessible with vouchers provided. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 12, 2025
Nice hotel
Tom
Tom, 1-night trip
10/10 Excellent
Aug 4, 2025
Everything was great! Except there is no hot water in the shower.
evelyn
evelyn, 1-night trip
8/10 Good
May 17, 2025
Very nice for traveling with a family
maurice
maurice, 4-night trip
10/10 Excellent
May 29, 2025
The front desk staff was wonderful!!
Debra
Debra, 1-night trip
10/10 Excellent
Apr 23, 2025
Will definitely stay again
Nena
Nena, 5-night trip
10/10 Excellent
Jun 8, 2025
While visiting my friend in the hospital, I needed a place to rest and this place was magnificent!!
Thomas
Thomas, 1-night trip
10/10 Excellent
May 25, 2025
Our stay was great. Very helpful and friendly front staff. Will come back!
Chelsea
Chelsea, 1-night trip
8/10 Good
Jul 22, 2025
Staff was friendly, and the room was comfortable. Breakfast wasn’t very good. All the hot food was barely warm, and the staff couldn’t keep up. The tv and internet is very slow. But, still a good hotel.
LISA
LISA, 3-night trip
10/10 Excellent
Jun 17, 2025
Great
michael
michael, 2-night trip
8/10 Good
Apr 24, 2025
Nice place.
Mauricio
Mauricio, 5-night trip
10/10 Excellent
May 11, 2025
The hotel was clean. The staff were amazing. Very friendly and willing to help anytime. Definitely recommend this hotel
Theresa
Theresa, 5-night trip
2/10 Terrible
Jul 19, 2025
Rooms smelled like mildew and very worn down. Not at all like the pictures
Yasmine
Yasmine, 7-night trip
8/10 Good
Apr 21, 2025
Staff was very professional and friendly.
QUIANA
QUIANA, 2-night trip
10/10 Excellent
May 25, 2025
Great hotel. Quiet location. Great included breakfast. Friendly front counter staff and breakfast area staff. Large room with full sized fridge and microwave. TV rotates for viewing from table and bed.
Marilyn J
Marilyn J, 3-night trip
10/10 Excellent
Jun 9, 2025
It would have been nice if parking was included.
Eric
Eric, 1-night trip
6/10 Okay
Jul 7, 2025
Room was clean, everything worked, plenty of soap/shampoo in pump dispensers in shower. Mattresses super (too) firm. Housekeeping only showed up once on a 4-night stay with 2 adults and 3 kids registered in a room.
William
William, 4-night trip
4/10 Poor
Aug 3, 2025
We didn’t have air conditioning either day so it was uncomfortable to be in the room. We notified the staff and they had someone working on it but it never got fixed.As of right now I’m waiting for some form of compensation.
Steven
Steven, 2-night trip
10/10 Excellent
May 26, 2025
The location was convenient to the arena and all the waterside attractions in downtown Norfolk. The hotel was clean and the breakfast was very good. The staff was amazing. Brett was outstanding, friendly and attentive. He was always busy helping other guests and helping clean up during breakfast. All in all, the stay was exceptional.
Benju
Benju, 3-night trip
10/10 Excellent
Apr 15, 2025
Stay was great! Area was very accomodating for our stay. Rooms little dated but clean.
Cheryl
Cheryl, 1-night trip
6/10 Okay
Jul 27, 2025
Traveling by myself, I was not pleased with having to park across the street from the hotel and there was an additional cost to the parking since I would need to come and go a few times.
Additionally, in the evening/night there were quite a number of emergency vehicles passing by making it difficult to get to/stay asleep.
For the amount I paid for the room, this is quite disappointing.
Michelle
Michelle, 1-night trip
8/10 Good
Apr 6, 2025
Property was quiet and clean
Quran
Quran, 1-night trip
10/10 Excellent
May 11, 2025
Very nice and clean
Gregory
Gregory, 1-night trip
10/10 Excellent
Apr 6, 2025
We stay here when we are visiting family. Good location, walkable, staff is amazingly helpful and friendly. We will be back
Tammy
Tammy, 5-night trip
10/10 Excellent
Feb 16, 2025
The room was very nice and the staff was extra friendly.