2/10 Poor
Nov 22, 2023
Shocking ! Do not stay here.
We arrived at 3am and as we had reserved the appartment for the night before, we didn’t gain access until 4pm the following day. We had previously told the contact we would be there for 3am and they left us with nowhere to go in the middle of the night. Totally unacceptable and they ignored our calls and texts. They then made us wait till 3pm as they had things on. I really wouldn’t recommend this place again. They also took £500 as a cash deposit and as of yet still not returned the cash. I ended up sleeping on the chair in reception all night. Hotels were contacted and they also couldn’t help as they didn’t have any other contact details for the owner. Little to no help ! 0/10!!
nigel
nigel, 5-night business trip
Verified Hotels.com guest review