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Hyatt House Richmond / Short Pump

3.0 star property
Hotel with bar/lounge, connected to a shopping center, near Short Pump Town Center

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Photo gallery for Hyatt House Richmond / Short Pump

Exterior
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Near the vibrant Short Pump Town Center, Hyatt House Richmond / Short Pump offers a warm welcome with breakfast buffet, a rooftop terrace for soaking up city views, and free in-room WiFi. Previous guests rave about the helpful staff and convenient location to shopping while also enjoying dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is NT$3,322
NT$3,862 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, Corner

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Bathtub, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(22 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

Home2 Suites by Hilton Richmond Short Pump

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 522 reviews
The price is NT$4,472
NT$5,201 total
includes taxes & fees
Aug 10 - Aug 11
Home2 Suites by Hilton Richmond Short Pump
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About the neighborhood

Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 2 min walk - 0.2 km
  • Henrico Doctors' Hospital - 10 min drive - 11.6 km
  • University of Richmond - 13 min drive - 14.6 km
  • Lewis Ginter Botanical Garden - 15 min drive - 17.2 km
  • Virginia Commonwealth University - 18 min drive - 23.6 km

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Main Street Station - 20 min drive
  • Ashland Station - 24 min drive

Restaurants

  • ‪Cookout - ‬13 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬5 min walk

About this property

Hyatt House Richmond / Short Pump

Hyatt House Richmond / Short Pump features a rooftop terrace and puts you just steps from Short Pump Town Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of University of Richmond. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 134 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Closed captioned TV
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

H Bar - This bar serves dinner and light fare.
MONETIZATION_ON

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond
HELP_OUTLINE

Frequently asked questions

Does Hyatt House Richmond / Short Pump offer free cancellation for a full refund?

Yes, Hyatt House Richmond / Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt House Richmond / Short Pump?

Sorry, pets aren't allowed.

Is parking offered on site at Hyatt House Richmond / Short Pump?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Hyatt House Richmond / Short Pump and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hyatt House Richmond / Short Pump like?

Hyatt House Richmond / Short Pump is in Short Pump, a short 3-minute walk from Short Pump Town Center.

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Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Restaurant
Shopping malls
Shopping
Shower
Store

What guests liked

  • Breakfast was a highlight with a wonderful selection of items and a great setup for traffic flow. (38 reviews)
  • The property's location offers great dining options and is adjacent to a major shopping center. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Love the location and dining options
Jacqueline, 1-night trip

10/10 Excellent

Perfect location for shopping and food. The staff were excellent and friendly the rooms were clean and comfortable!
Gwendolyn, 2-night trip

10/10 Excellent

The Hyatt House Richmond/Short Pump Hotel is a wonderful place to stay. I highly recommend this hotel because the staff was pleasant, the rooms were very clean, if we needed anything they would supply us with it and the hotel is surrounded by many shops and restaurants.
Sandra, 7-night trip

10/10 Excellent

Great place to stay
John, 2-night trip

10/10 Excellent

This hotel is in the heart of Short Pump Town Center. You can't get a better location than this. The hotel has been reinvented.
Timothy, 1-night trip

8/10 Good

Excellent location and above average breakfast. Main furniture uncomfortable though King bed very nice.
John, 3-night trip

10/10 Excellent

Loved the proximity to dining and shopping.
Lynne, 3-night trip

10/10 Excellent

Customer service is always great from the staff but in particular during this stay Ms. Deborah, the housekeeper was ver helpful and pleasant.
Erica, 1-night trip

6/10 Okay

Great staff
Cathy, 1-night trip

10/10 Excellent

Perfect location, walkable to so many great restaurants, shops. Spacious clean rooms. Comfortable beds. Front desk staff always great us when we come in or go out. Great hotel!
Robyn Lynn, 3-night trip

10/10 Excellent

Really clean Everyone was nice whose working for hotel Especially breakfast was great
Keun Yeong, 2-night trip

10/10 Excellent

Great stay. Professional, courteous staff, clean room, easy check in / check out.
Stephen, 1-night trip

10/10 Excellent

Property was exceptionally good
Landis, 1-night trip

10/10 Excellent

Easy check-in. Very nice. Good breakfast.
WILLIAM, 1-night trip

10/10 Excellent

Location, Location Location.
EILEEN, 2-night trip

10/10 Excellent

Very satisfying
Jefferson, 1-night trip

10/10 Excellent

All the staff was pleasant. Great location!
Crystal, 1-night trip

10/10 Excellent

Great stay!
Jean, 1-night trip

10/10 Excellent

Always a good visit. Clean and rooms are spacious.
Catherine, 1-night trip

10/10 Excellent

Will stay again

The room was clean and comfortable, the location excellent to my conference, and walkable to several restaurants, and the breakfast was a good start to the day.
Laurie, 1-night trip

10/10 Excellent

Great Experience for a Memorable Time

Was there for my Anniversary, was a great area. All kinds of Shopping and Restaurants. Rooms were nice and spacious.
Michael, 3-night trip

10/10 Excellent

Always have a great stay when we’re in town
jason, 1-night trip

10/10 Excellent

Location:very good
Sabrina, 8-night trip

10/10 Excellent

It was close to EVERYTHING!!!! Food, shopping, gas and major highways. Staff was excellent, Breakfast was good….only one thing was wrong it has no pool. But other than that it’s a very good hotel. And the bed was great to sleep in!!! I was out like a baby lol
Kevin, 2-night trip

8/10 Good

It was good very comfortable and nice and clean very polite workers and nice customer service but the only thing was my bathroom slide door was broken that was my only struggle but overall everything was good.
Big, 3-night trip