This hotel is a gem and we cannot fault anything. The pretty room, the comfy bed, the extensive breakfast offering, the sumptuous decor and, above all, the wonderful staff. Everyone is so kind, and so hospitable, nothing was too much trouble and it felt like we were part of a family. Our luggage was delayed for two days and it was obvious that the staff really cared and were genuinely upset for our predicament. We were so impressed by everything we experienced here and we would not hesitate to book again. Lovely, lovely people. Thank you so much for a wonderful stay.