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Grand Oasis Tulum Riviera

4.5 star property
Luxury beachfront hotel with spa, near Akumal Beach

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Photo gallery for Grand Oasis Tulum Riviera

3 outdoor pools, free cabanas, pool umbrellas
Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Children's area
Private beach, white sand, beach cabanas, beach umbrellas
Couples treatment rooms, sauna, hot tub, steam room, body treatments
On the stunning shores of Akumal Beach, Grand Oasis Tulum Riviera - All Inclusive offers an all-encompassing retreat. Indulge in a rejuvenating spa treatment at Kin Ha, unwind with a cocktail at one of the 3 swim-up bars or enjoy a delicious meal at any of the 6 on-site restaurants. Guests appreciate the hotel's attentive staff and numerous amenities like free WiFi and outdoor pools.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • On a private beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Waterslide

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Terrace
  • Elevator

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Minibar
Iron/ironing board
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard with Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Standard with Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard with Garden View

  • 30 sq m
  • Sleeps 4

View all photos for Room Premium with Ocean View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Premium with Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 2

View all photos for Room Standard with Garden View

1 bedroom, minibar, in-room safe, iron/ironing board

Room Standard with Garden View

  • 30 sq m
  • Sleeps 1

View all photos for Suite Premium

1 bedroom, minibar, in-room safe, iron/ironing board

Suite Premium

  • 36 sq m
  • Sleeps 2

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About the neighborhood

Map
Carretera Federal Chetumal Km 251, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Dolphinaris Tulum - 4 min drive - 1.5 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Grand Oasis Tulum Riviera

Placing you just a 5-minute drive from Akumal Beach, Grand Oasis Tulum Riviera offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 6 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 swim-up bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 195 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 1-device limit)

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Trampoline
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 52
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps and 1-device limit)

More

  • Housekeeping (on request)
  • In-room safe
STAR_OUTLINE

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.88 per accommodation, per night. This tax does not apply to children under 12 years of age.

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express
Cashless transactions are available.
Property Registration Number OHN1708307KA

Also known as

Oasis Tulum Riviera Akumal
Grand Oasis Tulum Riviera Hotel
Grand Oasis Tulum All Inclusive
HELP_OUTLINE

Frequently asked questions

Does Grand Oasis Tulum Riviera offer free cancellation for a full refund?

Yes, Grand Oasis Tulum Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Oasis Tulum Riviera?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Oasis Tulum Riviera?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Oasis Tulum Riviera?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Oasis Tulum Riviera?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Oasis Tulum Riviera and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Oasis Tulum Riviera also has 3 swim-up bars and 3 poolside bars, as well as a private beach.

Are there restaurants at or near Grand Oasis Tulum Riviera?

Yes, there are 6 onsite restaurants.

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Grand Oasis Tulum Riviera Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Food
Beach
Service staff
Room
Drinks
Restaurant
Recreation
Entertainment

Reviews

10/10 Excellent

Great stay, good food
Jon, 1-night trip

10/10 Excellent

Had a wonderful time. The food was excellent! Loved all the choices. Staff was great and great location. The rooms and property could use some updating. The kids club and staff were wonderful!
Kathleen Ann, 7-night trip

10/10 Excellent

Great beach!
Vanessa, 6-night trip

10/10 Excellent

rooms are new and clean grounds are beautiful Mexican buffet was amazing beach smallish, but was enough in February
Mariya, 1-night trip

10/10 Excellent

Very nice. Older hotel needing updating but great Old Mexico charm Great pools and very decent dining choices. For those wanting casual Akumal experience Grand Oasis a good choice.
Andrew, 1-night trip

8/10 Good

Nice resort in general, however, ongoing renovation added inconvenience and the resort is fairly small with lack of entertainment for the small kids. Rooms are kept clean but were really dated. Noisy bed, rusty HVAC system, the bathtub all in cracks as well. If you want to have a selection of activities, I would avoid. If you are looking for the quiet and simple resort to relax on the beach - this would be a good choice.
Pavel, 10-night trip

10/10 Excellent

honest grand oasis review

GRAND OASIS… honest review here it goes grand oasis is a really nice all inclusive hotel decent food options even for picky eaters this is a good spot to go everything is decently sized not to far not to close and a bunch of pools so no one bothers you it’s like your in your own little oasis for real. Great hotel can’t wait to see what the remodeling is gonna look like bonus also got to see a bunch of friendly little critters roaming around… first time seeing a coati. Don’t leave your room balcony open… lol
Jesus, 5-night trip

6/10 Okay

Would like to go again!
Henry J, 3-night trip

6/10 Okay

.
Maria AlejandrA, 4-night trip

10/10 Excellent

Was a wonderful place to take my family. Beautiful beach, great food and a wonderful staff.
Daniel Childs, 5-night trip

10/10 Excellent

We had a wonderful experience (April 2025). The grounds are beautiful, lots of pool options, the beach is beautiful. Everything is close, so you are not walking forever to get everywhere. The kids club is amazing, my children loved all the activities and the girls who ran it. There was lots of options in the buffet evey night and nice restaurants to choose from. It wasnt busy this time of year so we didnt have to wait for anything and got our spots on the beach easily. Fyi: if you book through expedia watch if the transportation from airport to resort is included, ours wasnt, we just assumed it was, so that was very unpleasant surprise. Otherwise, i highly recommend the resort
Krisztina, 7-night trip

10/10 Excellent

Staff was super friendly and great food options. The buffet was our favorite place to dine especially breakfast but did go twice for dinner buffet and options changed so that was a plus! Also wake up early and get your spot by the pool or beach, otherwise you won't have anywhere to sit! I have nothing but nice things to say about this place. No negative Nancy here!!
Marisol, 5-night trip

6/10 Okay

The property looks run down and in need or repair and regular maintenance.
Kristopher, 9-night trip

8/10 Good

This property doesn't deserve all the bad reviews. The beach was great though hard to get a lounger and water shoes are a must due to big rocks. Food and drinks were good. Sea grasses were never a problem in the ten days we were there.
Semona, 10-night trip

10/10 Excellent

Great for the price, little out dated but they are making renovations. Great food and great space for family.
Elizabeth, 2-night trip

10/10 Excellent

I enjoyed the friendly staff. The food was excellent. lots of options. i would like to have the option to parasol. showers could use some TLC. overall i would definitely return to the Grand Oasis Hotel.
John, 7-night trip

10/10 Excellent

Great stuff ! Good service loved the food and the beach amazing front water view ! I will definitely go back
marjeta, 5-night trip

8/10 Good

Food was amazing , the buffet changes everytime, I loved it. The employees were really nice. I appreciated the fact that there were planned activities everyday (from morning till the night). Unfortunately, if you’re looking for a wild night life there, it’s not there because alcohol and activities end at 11pm.
Samendie Nunca, 7-night trip

10/10 Excellent

Overall this is a location I would return to.
Mario, 2-night trip

4/10 Poor

NOT 5 STARS HOTEL
Presyana, 7-night trip

10/10 Excellent

Was very nice
Anthony, 1-night trip

4/10 Poor

NOT THE BEST RESORT WE STAYED, THE ONLY GOOD THING ABOUT WAS THE HELPHUL STAFF AROUND,EXPECIALLY Freddy. IF YOU LIKE TO SWIM IN THE OCEAN THIS IS NOT THE RESORT YOU WANT TO STAY THE ECEON FRONT IS VERY LITTLE AND IS NO SPACE FOR THE PEOPLE CAPACITY. THE RESORT NEXT HES A GREAT OCENA FRONT.
RIALDA, 6-night trip

4/10 Poor

The rooms are in terrible condition
Daniel, 6-night trip

10/10 Excellent

Very nice tesort.
Angel, 3-night trip

2/10 Terrible

Never again worst resort I’ve been to ! Old moldy rooms full of ants false advertisement for kids activities and trampoline it’s a lie a scam staff is unfriendly and rude and pets everywhere in facilities cats raccoon and some other wired animal !!
Yliana, 1-night trip