This hotel requires using a key for the medieval door that was very difficult to open. Then you enter a dark isolated hallway and go up an elevator. There’s a door marked with the name of the hotel. No one was there at 1:30pm. Someone did go in with a key at about 1:50pm, completely ignored me until I called out to him. He was the front desk guy! That door also requires a key that looks like a long tool. Then there’s the room key that requires patience, at least 2 hands to turn, jiggle, and open. The room was lovely and the bathroom was clean, just very tiny. I am 5ft, 115lbs and was bumping into the sink while squeezing in and out of the shower. If you’re good with tools and doors that, while charming to look at, are a pain to navigate, then go for it. I was there for one night to see the frescoes and it was an easy 5min. walk from the train and an easy walk to all the main sites.