The good: room was clean, balcony room had great views. The bad: walls/floors are not sound insulated. I could hear the person in the room above me pulling toilet paper off the roll! My truck was valet parked. The next day when trying to retrieve it, I was told the valet man had left for the day, and I'd have to get it. Told it was in another hotel parking lot down the street. Walked down there with luggage, no truck. Walked around looking for it. Called the valet company on the ticket, and after some research, was told where the truck was. This was a deal breaker for me, won't be going back