8/10 Very Good
Feb 14, 2025
A nice oasis in the city
We spent three nights, the room was very comfortable, bath facilities clean, although it took a bit of time for the hot water to arrive to the shower. Breakfast was very good, made to order from a good choice of items. Staff friendly and helpful. The pool was clean and cool. The hotel is about a 20min walk from the central plaza. We did have a problem using our Apple devices with the WiFi. It could have been our fault because we electronically shared the password between our devices, laptops and phones, afterwards we couldn't access the internet because on each device we kept getting a warning that the device's IP address was being used by another device on the network. I would suggest manually entering the passwords on all your devices. Other than that we enjoyed our stay in Merida.
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Paul
Paul, 3-night trip
Verified Hotels.com guest review