Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400
What's nearby
Taoro Park - 15 min walk - 1.3 km
Plaza del Charco - 19 min walk - 1.7 km
Loro Park - 20 min walk - 1.7 km
Lago Martianez Swimming Pools - 5 min drive - 2.5 km
La Paz Lookout - 5 min drive - 3.4 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive
Tenerife South Airport (TFS) - 73 min drive
Restaurants
Playa Jardin - 9 min walk
Andana Beach Club - 9 min walk
Restaurante-Pizzeria Don Camilo - 4 min drive
Alberto's Bar - 12 min walk
Mazaroco - 16 min walk
About this property
AluaSoul Orotava Valley - Adults only
AluaSoul Orotava Valley - Adults only puts you just a 5-minute drive from Plaza del Charco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Terra Café, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a poolside bar, and a fitness center.
All inclusive
All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Onsite carport
Free offsite parking within 328 ft
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Snack bar/deli
Water dispenser
What to do
Tennis
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Table tennis
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Built in 2001
Garden
Terrace
Fitness center
An outdoor pool
Outdoor tennis court
Sauna
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Mediterranean architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Terra Café - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Kentia Pool Club - This bar is located by the pool. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz
Frequently asked questions
Does AluaSoul Orotava Valley - Adults only offer free cancellation for a full refund?
Yes, AluaSoul Orotava Valley - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AluaSoul Orotava Valley - Adults only?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at AluaSoul Orotava Valley - Adults only?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at AluaSoul Orotava Valley - Adults only?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at AluaSoul Orotava Valley - Adults only?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability).
Is there an onsite casino at AluaSoul Orotava Valley - Adults only?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (5-min drive) is nearby.
What is there to do at AluaSoul Orotava Valley - Adults only and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. AluaSoul Orotava Valley - Adults only also has a fitness center and a garden.
Are there restaurants at or near AluaSoul Orotava Valley - Adults only?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and poolside dining.
Does AluaSoul Orotava Valley - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around AluaSoul Orotava Valley - Adults only like?
AluaSoul Orotava Valley - Adults only is a short 19-minute walk from Plaza del Charco and 9 minutes' walk from Garden Beach.
AluaSoul Orotava Valley - Adults only Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 11, 2023
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 28, 2023
Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Gordon Arthur
Gordon Arthur, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2023
We had an amazing stay
The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Moran
Moran, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 6, 2023
Excelente fin de semana larga
Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Gordon Arthur
Gordon Arthur, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2023
Everything was as expected.
Would stay there again.
Sven
Sven, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2023
Mary Grace
Mary Grace, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2020
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2019
Rikard
Rikard, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 1, 2019
Decent hotel and breakfast. Rooms dated
Stayed for one night in a family room. The hotel is nice but rooms are dated. Breakfast was OK with fresh omelettes and pancakes, but we found the evening meal to be very restrictive.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 2, 2019
No outside space. Not a hotel per se - no room service or facilities, buffet restaurant. Pool was small opened late and closed early.
Staff were very good, helpful and friendly.
Verified traveler
6-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 14, 2019
Good room, great view and great breakfast
Fantastic view. Very good breakfast. It was always easy find a car space near the hotel.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 29, 2019
Verified traveler
4-night trip
Verified Expedia guest review
2/10 Poor
Jan 5, 2019
Verified traveler
5-night romance trip
Verified Hotels.com guest review
4/10 Fair
Dec 28, 2018
Problems checking in
Verified traveler
7-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2018
Nice enough hotel. Up a hill, so kept fit! Bar staff lovely.
Sarah
Sarah, 3-night trip
Verified Expedia guest review
6/10 Good
Dec 3, 2017
Has a potential but would NOT recommend
The hotel has a potential and it is not a biggy that it is outdated, the room was big with a balcony overlooking mountains, people who work there are super nice BUT I would not recommend anybody to stay there, here is why:
1) you have to pay for Wi-Fi in cash per hour/day and per device
2) in order to get a towel for the pool you need to go all the way to the front desk and leave a 20 euro cash deposit
3) breakfast is horrible, even though there is a variety of stuff there most of is just tasteless mush. The only thing I could it was a croissant and banana, but when I tried to take it with me because we were leaving for a hike an older German dude (guest of the hotel) stopped me in the middle of a restaurant and told me I can't take food out.
4) the hotel is full of older German people in their 70s
Like I said, it has a potential but it is not being realized because of a way everything is set up.
Anastasiya
Anastasiya, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2016
Great Hotel
Very satisfied! Good breakfast, very large room, 10 minutes walking from the beach
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2016
loved hotel and views walking distance to beach
My room was lovely spacious and comfortable i cannot complain it was like going from home to home i had everything i needed for my comforts.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Jun 19, 2016
Very close to Loro parque
The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close.
The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Apr 25, 2016
Quiet place to stay
We had been here before, We like adult ONLY hotels, staff are great and don't pester you to clean the room, looking forward to going back again
nikki
Verified Expedia guest review
6/10 Good
Apr 6, 2016
Disappointed
Diamante Suites rooms are in need of a facelift. Dark furniture, poorly sprung beds and poor outlook to the sea. The food was lukewarm served with cold plates. We bought a drink in the bar and took them down to the restaurant to enjoy with our meal but we were refused entry. They said this is not permitted????? We selected this hotel to check it out for a visit with our daughter in Sept. Will not return!!
alfred brian
Verified Hotels.com guest review
6/10 Good
Mar 26, 2016
Good location good price bad wifi
They wifi in the room just did not work. The wifi in the lobby was slow
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2015
Highly recomended
We spent a short break here and was very happy with everything about it, we would certainly come again.The suites were very clean and comfortable, and the hotel staff were very friendly.
richard
Verified Hotels.com guest review
2/10 Poor
Dec 25, 2014
terribe hotel!
Rooms are terrible! Walls and curtains have Cold blue color, Not cozy at all! !
We got firKin frozen! Food is average for 4 starts hotel! NO hot water for tea by request! We traveled in Canarian Island for a month- it was worst 4 starts hotel! Only lobby looks decent. Hotel Escuela Santa Brígida and Hotel Roca Negra are amazing 4 starts in all ways places compare to this "Diamond hotel"!
elena
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2023
Good value for the price
Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.