AluaSoul Orotava Valley - Adults only

4.0 star property
Adults-only hotel with 2 restaurants, near Plaza del Charco

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January 2025

Photo gallery for AluaSoul Orotava Valley - Adults only

Lobby
1 bedroom, in-room safe, desk, laptop workspace
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Free breakfast
  • Parking available
  • Non-smoking
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Garden
  • Convenience store

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

My Favorite Club Suite Frontal Ocean View (1 adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Suite (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

My Favorite Club Suite Frontal Ocean View (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Suite (Teide View) (1 Adult)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Suite (Teide View) (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Suite (Teide View) (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Suite (2 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - double
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

My Favorite Club Suite Frontal Ocean View (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Pillow menu
Renovated in 2021
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Suite (3 Adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Refrigerator
LED TV
Renovated in 2021
Sofa bed - single
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle Manuel Yanes Barreto, 13, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 15 min walk - 1.3 km
  • Plaza del Charco - 19 min walk - 1.7 km
  • Loro Park - 20 min walk - 1.7 km
  • Lago Martianez Swimming Pools - 5 min drive - 2.5 km
  • La Paz Lookout - 5 min drive - 3.4 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive
  • Tenerife South Airport (TFS) - 73 min drive

Restaurants

  • ‪Playa Jardin - ‬9 min walk
  • ‪Andana Beach Club - ‬9 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬4 min drive
  • ‪Alberto's Bar - ‬12 min walk
  • ‪Mazaroco - ‬16 min walk

About this property

AluaSoul Orotava Valley - Adults only

AluaSoul Orotava Valley - Adults only puts you just a 5-minute drive from Plaza del Charco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Terra Café, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a poolside bar, and a fitness center.

All inclusive

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite carport
    • Free offsite parking within 328 ft
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

What to do

  • Tennis
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Table tennis
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2001
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Terra Café - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.
Kentia Pool Club - This bar is located by the pool. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Diamante Suites
Diamante Suites Hotel
Diamante Suites Puerto de la Cruz
Hotel Diamante Suites
Hotel Diamante Suites Puerto de la Cruz
Hotel Diamante Suites Adults Puerto de la Cruz
Hotel Diamante Suites Adults
Diamante Suites Adults Puerto de la Cruz
Diamante Suites Adults
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz
Hotel Diamante Suites Adults Only
Hotel Diamante Suites
Aluasoul Orotava Valley
AluaSoul Orotava Valley Adults only
AluaSoul Orotava Valley - Adults only Hotel
AluaSoul Orotava Valley - Adults only Puerto de la Cruz
AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Frequently asked questions

Does AluaSoul Orotava Valley - Adults only offer free cancellation for a full refund?
Yes, AluaSoul Orotava Valley - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AluaSoul Orotava Valley - Adults only?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at AluaSoul Orotava Valley - Adults only?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at AluaSoul Orotava Valley - Adults only?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at AluaSoul Orotava Valley - Adults only?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability).
Is there an onsite casino at AluaSoul Orotava Valley - Adults only?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (5-min drive) is nearby.
What is there to do at AluaSoul Orotava Valley - Adults only and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. AluaSoul Orotava Valley - Adults only also has a fitness center and a garden.
Are there restaurants at or near AluaSoul Orotava Valley - Adults only?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and poolside dining.
Does AluaSoul Orotava Valley - Adults only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around AluaSoul Orotava Valley - Adults only like?
AluaSoul Orotava Valley - Adults only is a short 19-minute walk from Plaza del Charco and 9 minutes' walk from Garden Beach.

AluaSoul Orotava Valley - Adults only Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 2-night trip
Verified Hotels.com guest review

6/10 Good

Me gustó la tranquilidad pero la comida no era muy buena y casi siempre salio frio. Las bebidas de todo incluido están limitadas a unas marcas desconocidas y en general la calidad y servicio ha bajado muchísimo desde mi última visita hace solo unos 6 meses
Gordon Arthur, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay
The room was amazing, the staff were helpful and very nice and the hotel was great! One elevator didnt work which was an inconvenience but not too bad for us, and the breakfast was always the same. These are the only downsides, but i would definitely come back.
Moran, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente fin de semana larga
Una escapada de fin de semana larga relajante. Todo nos gustó mucho, especialmente el trato de todos los trabajadores. Volveremos
Gordon Arthur, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was as expected. Would stay there again.
Sven, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mary Grace, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rikard, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Decent hotel and breakfast. Rooms dated
Stayed for one night in a family room. The hotel is nice but rooms are dated. Breakfast was OK with fresh omelettes and pancakes, but we found the evening meal to be very restrictive.
Steven, 1-night family trip
Verified Hotels.com guest review

6/10 Good

No outside space. Not a hotel per se - no room service or facilities, buffet restaurant. Pool was small opened late and closed early. Staff were very good, helpful and friendly.
6-night trip with friends
Verified Expedia guest review

8/10 Very Good

Good room, great view and great breakfast
Fantastic view. Very good breakfast. It was always easy find a car space near the hotel.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

2/10 Poor

5-night romance trip
Verified Hotels.com guest review

4/10 Fair

Problems checking in
7-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice enough hotel. Up a hill, so kept fit! Bar staff lovely.
Sarah, 3-night trip
Verified Expedia guest review

6/10 Good

Has a potential but would NOT recommend
The hotel has a potential and it is not a biggy that it is outdated, the room was big with a balcony overlooking mountains, people who work there are super nice BUT I would not recommend anybody to stay there, here is why: 1) you have to pay for Wi-Fi in cash per hour/day and per device 2) in order to get a towel for the pool you need to go all the way to the front desk and leave a 20 euro cash deposit 3) breakfast is horrible, even though there is a variety of stuff there most of is just tasteless mush. The only thing I could it was a croissant and banana, but when I tried to take it with me because we were leaving for a hike an older German dude (guest of the hotel) stopped me in the middle of a restaurant and told me I can't take food out. 4) the hotel is full of older German people in their 70s Like I said, it has a potential but it is not being realized because of a way everything is set up.
Anastasiya, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Very satisfied! Good breakfast, very large room, 10 minutes walking from the beach
Verified Expedia guest review

10/10 Exceptional

loved hotel and views walking distance to beach
My room was lovely spacious and comfortable i cannot complain it was like going from home to home i had everything i needed for my comforts.
Verified Expedia guest review

8/10 Very Good

Very close to Loro parque
The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close. The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.
Verified Expedia guest review

8/10 Very Good

Quiet place to stay
We had been here before, We like adult ONLY hotels, staff are great and don't pester you to clean the room, looking forward to going back again
Verified Expedia guest review

6/10 Good

Disappointed
Diamante Suites rooms are in need of a facelift. Dark furniture, poorly sprung beds and poor outlook to the sea. The food was lukewarm served with cold plates. We bought a drink in the bar and took them down to the restaurant to enjoy with our meal but we were refused entry. They said this is not permitted????? We selected this hotel to check it out for a visit with our daughter in Sept. Will not return!!
Verified Hotels.com guest review

6/10 Good

Good location good price bad wifi
They wifi in the room just did not work. The wifi in the lobby was slow
Verified Expedia guest review

10/10 Exceptional

Highly recomended
We spent a short break here and was very happy with everything about it, we would certainly come again.The suites were very clean and comfortable, and the hotel staff were very friendly.
Verified Hotels.com guest review

2/10 Poor

terribe hotel!
Rooms are terrible! Walls and curtains have Cold blue color, Not cozy at all! ! We got firKin frozen! Food is average for 4 starts hotel! NO hot water for tea by request! We traveled in Canarian Island for a month- it was worst 4 starts hotel! Only lobby looks decent. Hotel Escuela Santa Brígida and Hotel Roca Negra are amazing 4 starts in all ways places compare to this "Diamond hotel"!
Verified Hotels.com guest review

8/10 Very Good

Good value for the price
Great pool, nice breakfast but our room had some water damage (which was fixed after we mentioned it twice). Top view to the ocean.
Joshua, 3-night trip
Verified Hotels.com guest review