Hanoi Old Town Night Market - 5 min drive - 4.3 km
Getting around
Noi Bai Intl. Airport (HAN) - 37 min drive
Hanoi Long Bien Station - 13 min drive
Hanoi Railway Station - 14 min drive
Ga Thuong Tin Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
Bonjour Cafe - 7 min walk
Phở Hợp Thuỵ Khuê - 5 min walk
Cơm Tấm Cô Kiều Sóc Trăng - 6 min walk
Aozora Sushi - 4 min walk
Mì vằn thắn, sủi cảo - 2 min walk
About this property
Five Star Westlake
At Five Star Westlake , you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. You can get a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A children's pool and free bike rentals are offered, and apartments have conveniences like refrigerators and microwaves.
Languages
English, Japanese, Vietnamese
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Pool/Spa
Indoor pool
Sauna
Internet
Free WiFi
Parking and transportation
Free covered self parking on site
Roundtrip airport shuttle (surcharge) from 6:00 AM - 1:00 AM
Airport shuttle on request
Family friendly
Children's pool
Playground
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Rice cooker
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 6:00 AM–10:00 AM
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Toothbrush and toothpaste
Hair dryer
Bidet
Towels provided
Bathrobes
Entertainment
40-inch Smart TV with cable service
Outdoor areas
Outdoor entertainment area
Laundry
All-in-one washer and dryer
Laundry facilities
Laundry detergent
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator
Front entrance ramp
Hardwood flooring in room
Well-lit path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Free bottled water
Front desk (limited hours)
Local meal delivery service
Location highlights
Near the boardwalk/promenade
Things to do
Free bicycle rentals on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
35 rooms
Eco-friendly cleaning products provided
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way, maximum occupancy 5)
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Also known as
Five Star Westlake Hanoi
Five Star Westlake Aparthotel
Five Star Westlake Aparthotel Hanoi
Frequently asked questions
Does Five Star Westlake offer free cancellation for a full refund?
Yes, Five Star Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Five Star Westlake ?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Five Star Westlake ?
Sorry, pets aren't allowed.
Is parking offered on site at Five Star Westlake ?
Yes, there's free self parking.
Is airport shuttle service offered by Five Star Westlake ?
Yes, an airport shuttle is available from 6:00 AM to 1:00 AM on request. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Five Star Westlake ?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Five Star Westlake and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna.
Does Five Star Westlake have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.
What's the area around Five Star Westlake like?
Five Star Westlake is a short 11-minute walk from West Lake and 17 minutes' walk from Embassy of Japan.
Five Star Westlake Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
8.8/10
Amenities
9.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 16, 2024
Richard
Richard, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Best Apartment Hotel in Hanoi, Vietnam
It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Richard A
Richard A, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2023
Excellent service and attentive staff
My
My, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Silvio
Silvio, 7-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2024
Dae Seob
Dae Seob, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Vivy
Vivy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2024
MITSUTOSHI
MITSUTOSHI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2024
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갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다