A big, pleasant surprise. I chose this property for the price and location, with the preconceived idea that it was going to be a bad experience. When I arrived at the hostel, I was pleasantly surprised to see the property well maintained, located in a safe and very Instagramable part of the city. The rooms were bigger that I imagined and to my surprise very clean. The lower floor has about five showers and restrooms with privacy features to make guests feel safe. Unlike other hostels that I have visited, My Family, provides clean sheets and towels, toilet paper, napkins, and a kitchen room with everything guests need to store and microwave food. Check in and out was easy. The staff was pleasant and available 24/7. I traveled with a family of young adults and stayed in the quadruple room which has a big queen size bed good enough for someone 6'2" and a bunk bed with two twin beds. The room was huge and had a working AC ! a big plus when traveling to Monterrey. I totally recommend this place.