This was my 4th trip to Gouna in 10 months and my first stay at the Turtle's Inn. I loved the bright coral colors and quiet location, set back just enough from the harbor front. The staff was helpful and pleasant and breakfast (shared with the Captain's Inn) was just enough. Plenty of selection, clean, and great service. The beach staff, however needs to read-up on customer service. The beach staff insisted that I give them my water bottle from my bag even when I ordered 2 large bottles of water, which I had also ordered the day before. After a long arguement, which I tried desperately not to have, I and my guests were ignored all day on the beach and never brought the water I ordered. Really? This is not the way to bring in more tourists!