Harbour Front, Charlestown, St Austell, England, PL25 3NJ
What's nearby
Charlestown Harbour - 1 min walk - 0.1 km
Duporth Beach - 11 min walk - 0.9 km
Porthpean Beach - 9 min drive - 2.7 km
Lost Gardens of Heligan - 10 min drive - 9.8 km
Eden Project - 12 min drive - 6.9 km
Getting around
Newquay (NQY-Newquay Cornwall) - 28 min drive
St Austell Station - 8 min drive
St Austell (USX-St Austell Train Station) - 9 min drive
Par (PCW-Par Train Station) - 13 min drive
Restaurants
St Austell Brewery - 5 min drive
Hicks Bar St Austell Brewery - 5 min drive
Poltair Park Cafe - 5 min drive
Francines Fish - 3 min drive
The Brit - 3 min drive
About this property
Pier House
At Pier House, you'll be within a 15-minute drive of Eden Project. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
Hotel size
23 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 150 ft (GBP 8.00 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Beach nearby
Services
Front desk (limited hours)
Facilities
Terrace
Outdoor furniture
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
Bar/Lounge
Dining venue(s)
Parking
Parking is available nearby and costs GBP 8.00 per day (150 ft away)
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell
Frequently asked questions
Does Pier House offer free cancellation for a full refund?
Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pier House?
Sorry, pets aren't allowed.
Is parking offered on site at Pier House?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Pier House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.
Are there restaurants at or near Pier House?
Yes, there's an onsite restaurant.
What's the area around Pier House like?
Pier House is a short 1-minute walk from Charlestown Harbour and 11 minutes' walk from Duporth Beach.
Pier House Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
Maria
Maria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Lovely hotel with excellent food
What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen
Karen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Can’t fault it! :-)
Honestly cannot fault The Pier House. We stayed for one night for a couples getaway and from check in to check out we were so impressed! The lady who checked us in (I’m gutted we didn’t get her name!) was so friendly, explained everything and showed us to our room. We received a complimentary upgrade and our room was beautiful with a harbour view and everything you could need!
Special little touches like the radio on as you entered, a Korev each on the house in the mini fridge, dry robes in case you fancied a walk in the mizzle!
In the morning breakfast was plentiful and all of the staff are just so welcoming and attentive. Nothing is too much trouble. We finished our stay with a coffee and a game of Scrabble in the bar area!
We only live in Porthleven and came for an event at The Longstore just up the road, but will definitely be back. A little gem!
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Vicky
Vicky, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Excellant place to stop
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2024
Hotel gorgeous but ruined by noisy doors
Easy check in and friendly staff. Parking a pain as you have to park in their sister company at the top of the road which fills up quickly. Room lovely decor however very small especially when you have luggage in there. Room 18 extremely noisy room kept awake by constant banging of doors in corridor which made our door rattle. Very hot room had window but view onto roof not nice. Bed was comfy, great shower. No instant coffee only a machine to try and work first thing in the morning after reading instructions. Breakfast was amazing and lots of it. Staff lovely. Had the most delicious fish and chips in the evening. Beautiful hotel in a gorgeous place
Adele
Adele, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Natasha
Natasha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Our room was lovely, clean and comfortable with everything we needed and more.
Liza
Liza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Vikki
Vikki, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.
Carol
Carol, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Lovely accommodation-lovely staff and a great breakfast !
Karen
Karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
First morning at breakfast it was a little disappointing, we went down at 9am and the buffet was basically gone! We went down earlier the next couple of days and it was so much better. Room was perfect, and the area was great.
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Geraldine
Geraldine, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2024
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Roham
Roham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Darrel
Darrel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn
Dawn, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 31, 2024
We liked the staff and there lovely attitude towards people, the food was no more than average, we liked the little extras that were in the rooms like the swim jackets and shopping bag we did not like the small size of the room and the excessive non stop noise that could be heard from our room number 23, we would never stay in that room again
david
david, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Anthony
Anthony, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Room with a fantastic view
Gicen the stay was booked very last minute we could not have chosen better.
On arrival Will was very helpful with checkin.
The room with uts sea view was wonderful and worth every penny.
Comfy bed, modern bathroom, well stocked mini bar. Restaurant foid was of a high standard.
Room 21 is tge room
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
JULIE
JULIE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Fantastic Hotel matched with an incredible location