On the shores of Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive offers a luxurious beach escape. Unwind at one of 7 pools, indulge in a spa treatment or dine at one of 10 restaurants serving seafood and international cuisine. Guests rave about the helpful staff and stunning beach locale.
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
What's nearby
Gran Coyote Golf - 4 min drive - 2.5 km
El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
Quinta Avenida - 9 min drive - 8.1 km
Playa del Carmen Main Beach - 9 min drive - 8.4 km
Punta Esmeralda Beach - 11 min drive - 3.5 km
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Tulum Intl. Airport (TQO) - 107 min drive
Cozumel Intl. Airport (CZM) - 12.7 miles/20.4 km
Shopping center shuttle (surcharge)
Restaurants
Amaranto - 18 min walk
Alberca - Pool - 19 min walk
Privilege Lounge - 14 min walk
Piano Bar - 4 min drive
Restaurante Hacienda - 18 min walk
About this property
The Fives Beach Hotel - Á la Carte All Inclusive
At The Fives Beach Hotel - Á la Carte All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. SEA OLIVE, one of 10 restaurants, offers ocean views and serves lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a free kid's club. Fellow travelers love the helpful staff and beach location.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
662 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite self parking (USD 10 per night)
Onsite valet parking (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
DONE
Offsite
Shopping center shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
10 restaurants
7 bars/lounges
3 poolside bars
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On the beach
Beach club (surcharge)
Tennis lessons
Fitness classes
Yoga classes
Volleyball
Kayaking
Parasailing
Personal watercraft (motorized)
Snorkeling
Free use of nearby fitness center
Ecotours nearby
Golfing nearby
Cave exploring nearby
Boat tours nearby
Scuba diving nearby
Ziplining nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness center
7 outdoor pools
Arcade/game room
Full-service spa
Nightclub
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchair-width doorways
Room amenities
Be entertained
IPod docking station
DVD player
LCD television
Premium cable channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Furnished balcony/patio
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking costs USD 10 per night
Valet parking costs USD 10 per night with in/out privileges
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Azul Beach Resort The Fives Gourmet All Inclusive by Karism
Frequently asked questions
Does The Fives Beach Hotel - Á la Carte All Inclusive offer free cancellation for a full refund?
Yes, The Fives Beach Hotel - Á la Carte All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fives Beach Hotel - Á la Carte All Inclusive?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Fives Beach Hotel - Á la Carte All Inclusive?
Yes. Self parking costs USD 10 per night. Valet parking costs USD 10 per night.
What are the check-in and check-out times at The Fives Beach Hotel - Á la Carte All Inclusive?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at The Fives Beach Hotel - Á la Carte All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.
What is there to do at The Fives Beach Hotel - Á la Carte All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. The Fives Beach Hotel - Á la Carte All Inclusive also has 3 poolside bars, 7 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and an arcade.
Are there restaurants at or near The Fives Beach Hotel - Á la Carte All Inclusive?
Yes, there are 10 onsite restaurants, featuring alfresco dining, seafood, and ocean views.
Does The Fives Beach Hotel - Á la Carte All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Fives Beach Hotel - Á la Carte All Inclusive like?
The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco and 11 minutes' walk from Chun-Zumbul (diving site).
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The Fives Beach Hotel - Á la Carte All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Restaurant
Beach
Booking
Buffets
Children
Family friendly
Trip
What guests liked
The property features numerous pools, many of which are easily accessible and well-maintained. (36 reviews)
The restaurants offered a wide variety of high-quality food options with excellent dining experiences at every meal. (21 reviews)
The beach at this property is well-kept, beautiful, and perfect for relaxation with plenty of activities and amenities. (35 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 30, 2025
Excelente Hotel
Luis
Luis, 4-night trip
10/10 Excellent
Jun 15, 2025
The stay was very enjoyable and the staff was very friendly.
Moises
Moises, 7-night trip
6/10 Okay
Jul 2, 2025
View and spacious in rooms
Mailha
Mailha, 4-night trip
10/10 Excellent
Jul 31, 2025
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun!
Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Kristen Lee
Kristen Lee, 5-night trip
10/10 Excellent
Jun 27, 2025
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Jonathan Timothy
Jonathan Timothy, 4-night trip
10/10 Excellent
Jun 8, 2025
Great food and great service. Lots of entertainment and variety of experiences.
David
David, 6-night trip
10/10 Excellent
May 18, 2025
Had a great time, no worries at all. Really enjoyed the resort.
Sean
Sean, 3-night trip
10/10 Excellent
Apr 12, 2025
Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Mark
Mark, 10-night trip
10/10 Excellent
May 4, 2025
Loved the food and the amazing workers
Mallory
Mallory, 7-night trip
10/10 Excellent
Apr 23, 2025
We had a lovely stay. The buffet was amazing
Shari
Shari, 5-night trip
10/10 Excellent
Jun 18, 2025
We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere.
We’re already looking forward to coming back again soon!
Alysse
Alysse, 7-night trip
10/10 Excellent
Jul 2, 2025
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Robert Lee
Robert Lee, 6-night trip
10/10 Excellent
May 19, 2025
To be able to visit the adult resort for dining
Yllen
Yllen, 3-night trip
10/10 Excellent
Jul 7, 2025
Everything
David
David, 5-night trip
10/10 Excellent
May 12, 2025
Very relaxing
betahnia
betahnia, 4-night trip
10/10 Excellent
Jun 11, 2025
Everything!!
BenShanna
BenShanna, 4-night trip
4/10 Poor
Jun 26, 2025
Facilities are falling apart, food is bad. Staff are very very friendly. Food made most of our vacation party sick (writing this currently sick)
there are significantly better all inclusives for a much better price all around. Again not the staffs fault but the property owners…
Megan
Megan, 2-night trip
8/10 Good
Apr 3, 2025
The staff was amazing!
Jamie
Jamie, 5-night trip
10/10 Excellent
Feb 25, 2025
Great place
Chad Ross
Chad Ross, 7-night trip
10/10 Excellent
May 11, 2025
This resort is exceptional, Wonderfull service and beautiful surroundings. The a la carte service was great- food was unbelievably good. Highly recommend. For sure 5 star or higher
edyta
edyta, 7-night trip
10/10 Excellent
Mar 17, 2025
Great holiday at The Fives!
Justin
Justin, 7-night trip
10/10 Excellent
Feb 20, 2025
Great resort. Very clean and the food was always consistently high quality.
Shawn
Shawn, 5-night trip
8/10 Good
Apr 5, 2025
Cool spot
Kiva
Kiva, 5-night trip
10/10 Excellent
Jun 1, 2025
The property was very clean and kept. We enjoyed the entertainment that was convenient to guest in the evening. The staff was very helpful and pleasant.
However, it would be nice to see more available seating for all evening events, as it was on the Sunday (5/25/25) and more stops for trolley to pick up for guest to get around/tour the property. Also, the late night places to serve or have access to finger foods from bars verses only room service being when guest are having drinks simple finger food is available. Nonetheless, we enjoyed The Fives Beach Hotel.
Sheryel
Sheryel, 3-night trip
10/10 Excellent
Apr 5, 2025
We had a great stay at The Fives! Food was delicious, lots of options to choose from. Staff was very attentive with us and treated us well. My only two comments are: 1) beach was rocky to get into, i prefer more sandy beaches; 2) more of a family resort, limited nightlife options and everything is closed by 11pm