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Hotel Autentico Vertical Playa Del Carmen

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Autentico Vertical Playa Del Carmen

Outdoor pool, sun loungers
Lobby sitting area
Front of property
Romantic Room | View from room
1 bedroom, premium bedding, down comforters, in-room safe
At Auténtico Vertical Playa del Carmen, near Mamitas Beach and Playa del Carmen Main Beach, enjoy a rooftop retreat with dry cleaning services and high-speed WiFi. Relax by the outdoor pool or explore on bike rentals - the helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Romantic Room

Romantic Room | View from room

Romantic Room

Highlights

Patio
Private outdoor hot tub
Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720

What's nearby

  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Playacar Golf Club - 5 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km

Restaurants

  • ‪Las Hijas de la Tostada - ‬2 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪La Brioche de Playa - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬2 min walk

About this property

Hotel Autentico Vertical Playa Del Carmen

Hotel Autentico Vertical Playa Del Carmen features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Other features include an outdoor pool and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 20 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

What to do

  • Scooter/moped rentals

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
ROOM

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Renovations and closures

This property is closed from April 4 2025 to December 31 2026 (dates subject to change).

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number VS220427BS0
HELP_OUTLINE

Frequently asked questions

Is Hotel Autentico Vertical Playa Del Carmen currently open?

This property is closed from April 4 2025 to December 31 2026 (dates subject to change).

Does Hotel Autentico Vertical Playa Del Carmen offer free cancellation for a full refund?

Yes, Hotel Autentico Vertical Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Autentico Vertical Playa Del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Autentico Vertical Playa Del Carmen?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Autentico Vertical Playa Del Carmen?

Sorry, there's no onsite parking at Hotel Autentico Vertical Playa Del Carmen.

What are the check-in and check-out times at Hotel Autentico Vertical Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Autentico Vertical Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.

What is there to do at Hotel Autentico Vertical Playa Del Carmen and nearby?

Hotel Autentico Vertical Playa Del Carmen has an outdoor pool and a picnic area.

What's the area around Hotel Autentico Vertical Playa Del Carmen like?

Hotel Autentico Vertical Playa Del Carmen is a short 6-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida.

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Hotel Autentico Vertical Playa Del Carmen Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Water
Beach
Shower
Restaurant
Amenities
Bathroom
Bed

Reviews

10/10

Awesome property, Cool artwork and staff. What a great stay! ☺️
3-night trip

10/10

Nice little hotel. Great area
2-night trip

10/10

Wonderful choice and will stay again
1-night trip

10/10

Excellent service, room
2-night trip

10/10

Comfortable, clean room. Will use again when we are in town.
1-night trip

10/10

Friendly staff, clean rooms and conveniently located. Great stay
5-night trip

10/10

Staff was so nice!!! Really great stay
8-night trip

10/10

Clean and exactly as described
3-night trip

10/10

Great little hotel. We loved the roof top pool area and the convenient location .
3-night trip

10/10

Awesome stay
1-night trip

10/10

Great place for the price!!
1-night trip

8/10

Excellent location, helpful staff and clean
2-night trip

10/10

Wonderful place.

6/10

Good location close to Chedraui and Oxxo. Very good bakery across the street. Pillows were hard and lumpy, had a hard time getting toilet paper and towels. TV did not work as well.
3-night trip

10/10

A little hidden gem in Playa del Carmen great rooms and locations staff super friendly
1-night trip

8/10

Nice hotel with very friendly stuff 😊
1-night trip

10/10

The staff are all very nice. Dennis, Angel, and Michael are very helpful. The hotel is clean and simple. Nothing fancy, but well maintained. The cleaning staff are also excellent. Quiet area away from the noise. I will stay here again on my next trip to Playa.
21-night trip

10/10

Definitely will stay again.. Great customer service and place is really nice and unique.
3-night trip

10/10

Nice design, location and value.
1-night trip

10/10

staff very friendly, the room was clean. definitely recommended. Will stay there again
3-night trip

10/10

Great location Professional service Secure
1-night trip

10/10

The hotel was very clean. Near 5th Avenue. The staff was very friendly and Helpful. My husband and I enjoyed our stay.
1-night trip

6/10

The property itself was very charming. It is an older building with some modern updates. It does have an elevator, which is very convenient for those who have mobility challenges. The biggest issue was the lack of hot water. A repeat guest mentioned that they experienced the same issues a year ago.
3-night trip

10/10

I was pleasantly surprised by the size of the room. Great location and price.
5-night trip

8/10

Only issue was limited hot water for shower
10-night trip