Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 4 min walk
Plaza 28 - 9 min walk
Benito Juarez Municipal Building - 9 min walk
Plaza Las Americas - 17 min walk
Puerto Cancun Marina Town Center - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 17 min drive
Restaurants
Hunter Bar Cancun: Address - 4 min walk
Black Café - 5 min walk
Taqueria el Poblano - 3 min walk
Rolandi's - 3 min walk
11:11 Club - 6 min walk
About this property
Hotel Soberanis
When you stay at Hotel Soberanis, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Whale-watching nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free rollaway/extra bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Mobile key entry
Special features
Dining
Terraza Soberanis - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property only accepts cash.
Cashless transactions are available.
Also known as
Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun
Frequently asked questions
Does Hotel Soberanis offer free cancellation for a full refund?
Yes, Hotel Soberanis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soberanis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Soberanis?
Sorry, there's no onsite parking at Hotel Soberanis.
What are the check-in and check-out times at Hotel Soberanis?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Soberanis?
No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (20-min walk) are both nearby.
What's the area around Hotel Soberanis like?
Hotel Soberanis is in Downtown Cancun, a short 9-minute walk from Plaza 28 and 17 minutes' walk from Plaza Las Americas.
Hotel Soberanis Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.0/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
Oct 29, 2023
Aman
Aman, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 29, 2023
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Jase
Jase, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 24, 2022
the hotel is in renovation looks nice, the area is safe, clean room, no
complaints.
Juan Ruben
Juan Ruben, 1-night trip
Verified Expedia guest review
2/10 Poor
May 6, 2022
Aida E.
Aida E., 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 15, 2022
Just average basic accommodation
alain
alain, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2021
It was great
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 12, 2021
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2021
Perfecto
Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias
Verified traveler
13-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 29, 2021
MARIA ELENA
MARIA ELENA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 18, 2021
Es un hotel ya viejo, le falta mantenimiento, solo nos quedamos una noche para descansar. La atencion del personal fue excelent
Nestor
Nestor, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 24, 2020
It was dirty. To use the air condition and TV remote control. I had to pay a deposit to use them. To get back my deposit, I had to wait 20 min, until they checked I didn't take them...
No I don't recommend this hotel
Yoli
Yoli, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 30, 2019
Good price and safe and clean very close from everything
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2019
Verified traveler
4-night trip
Verified Expedia guest review
4/10 Fair
Mar 24, 2019
Old hotel
Only for one night stays, when there’s no other option. The hotel is really old looking, beds are very unconfortable, you hear noises at all hours of the night. Don’t recommend it.
andra
andra, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 3, 2017
It was alright
Breakfast plan includes 2 options
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2017
7 nights
We spent 7 nights here. No complaints. Yes, it is noisy. You would hear people talking in the hall like they are in your room. However, we were swimming and walking all day, and in the evening - so tired that you fall asleep immediately.
We were leaving couple dollars for the cleaning lady and our room was shining everyday. Location is great, lots of places to eat, supermarket right around the corner.
Ula
Verified Expedia guest review
6/10 Good
Mar 1, 2017
Convenient Hotel in front of Local IMSS Hospital.
The facility is located in front of a General and Emergencies IMSS Hospital. It is very convenient for those like ourselves who had a family member hospitalized there.
The staff needs more training about how to welcome guests and take care of their needs. They barely smile to you. One morning I requested a notepad, and one of the employees at the front desk suggested me to go to the OXXO store down the block to get it. The other employee noticed my surprise to his partner suggestion and gave me two sheets of paper that he counted before he handed out to me.
The place is reasonable clean, but my toilet didn't have a lid.
The included breakfast is limited to eggs with one more ingredient only (ham, bacon..), fried beans, coffee, and a not very nice orange soda. The rooms have A/C and fan ceiling. No issues there.
Grace
Verified Expedia guest review
4/10 Fair
Dec 17, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2016
A lot of value, for your buck!
Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.
mario
Verified Travelocity guest review
8/10 Very Good
May 17, 2016
Great location, not far to ADO Bus Station.
At reception I was informed that my reservation definitely did not include breakfast. When I used wifi to show my Expedia booking they reluctantly included our breakfasts. They were excellent.
Verified traveler
Verified Expedia guest review
6/10 Good
Apr 15, 2016
Close to many things
This hotel is half a block to Downtown Cancun. City transportation is right outside the door. There is a convenient store, huge grocery store & money exchange right outside the hotel. The wi-fi works mainly in the lobby.
Nando
Verified Orbitz guest review
8/10 Very Good
Apr 5, 2016
good ratio price/quality
For the price, this was a good hotel. a bit noisy, but well located if you to go anywhere. the wifi is terrible, but I hope people do not go to cancun for the wifi. the rooms were cleaned and the personel was helpfull even if their english was lacking. there is nothing to do at the hotel, it's really a place to stay/sleep while exploring Cancun.
Daniel
Verified Hotels.com guest review
2/10 Poor
Feb 14, 2016
Verified traveler
Verified Hotels.com guest review
6/10 Good
Feb 1, 2016
No airport shuttle
I stayed here for one night after traveling to Merida specifically for the airport shuttle. There is NO airport shuttle. It is a short (10 minute) walk to and from the bus station. You can get a cab from the bus station to the hotel for a couple dollars. The desk clerk will call a cab for you to the airport, for a fare of about $22.00. So, for a night, it's fine, but it's not where I would spend a Cancun vacation.
Robin C.
Verified Orbitz guest review
8/10 Very Good
Jan 14, 2016
Nice small hotel in downtown área.
This hotel hosts mostly Mexican tourists. It locates on a side Street near a main blvd. You can take bus to the beach, museum or shopping centers. The cost is only fraction of hotels near the beach, or so called hotel zone. The bus ride is only 20 min. to the beach. I used this hotel as a starting/resting point to further explore near by cities, like Marida, Tulum, and Chichen Itza.