Hotel Soberanis

2.5 star property
City-center hotel within easy reach of Plaza 28

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Soberanis

Front of property
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Meeting facility
Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Meeting facility

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
The price is NT$979
NT$1,372 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 4 min walk
  • Plaza 28 - 9 min walk
  • Benito Juarez Municipal Building - 9 min walk
  • Plaza Las Americas - 17 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬4 min walk
  • ‪Black Café - ‬5 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Rolandi's - ‬3 min walk
  • ‪11:11 Club - ‬6 min walk

About this property

Hotel Soberanis

When you stay at Hotel Soberanis, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free rollaway/extra bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Mobile key entry

Special features

Dining

Terraza Soberanis - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property only accepts cash.
Cashless transactions are available.

Also known as

Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun

Frequently asked questions

Does Hotel Soberanis offer free cancellation for a full refund?
Yes, Hotel Soberanis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soberanis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Soberanis?
Sorry, there's no onsite parking at Hotel Soberanis.
What are the check-in and check-out times at Hotel Soberanis?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Soberanis?
No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (20-min walk) are both nearby.
What's the area around Hotel Soberanis like?
Hotel Soberanis is in Downtown Cancun, a short 9-minute walk from Plaza 28 and 17 minutes' walk from Plaza Las Americas.

Hotel Soberanis Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Aman, 1-night trip
Verified Expedia guest review

4/10 Fair

Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Jase, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

the hotel is in renovation looks nice, the area is safe, clean room, no complaints.
Juan Ruben, 1-night trip
Verified Expedia guest review

2/10 Poor

Aida E., 3-night trip
Verified Hotels.com guest review

6/10 Good

Just average basic accommodation
alain, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was great
1-night trip
Verified Hotels.com guest review

6/10 Good

Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfecto
Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias
13-night trip
Verified Hotels.com guest review

8/10 Very Good

MARIA ELENA, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Es un hotel ya viejo, le falta mantenimiento, solo nos quedamos una noche para descansar. La atencion del personal fue excelent
Nestor, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was dirty. To use the air condition and TV remote control. I had to pay a deposit to use them. To get back my deposit, I had to wait 20 min, until they checked I didn't take them... No I don't recommend this hotel
Yoli, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Good price and safe and clean very close from everything
3-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

4/10 Fair

Old hotel
Only for one night stays, when there’s no other option. The hotel is really old looking, beds are very unconfortable, you hear noises at all hours of the night. Don’t recommend it.
andra, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

It was alright Breakfast plan includes 2 options
Verified Expedia guest review

10/10 Exceptional

7 nights
We spent 7 nights here. No complaints. Yes, it is noisy. You would hear people talking in the hall like they are in your room. However, we were swimming and walking all day, and in the evening - so tired that you fall asleep immediately. We were leaving couple dollars for the cleaning lady and our room was shining everyday. Location is great, lots of places to eat, supermarket right around the corner.
Verified Expedia guest review

6/10 Good

Convenient Hotel in front of Local IMSS Hospital.
The facility is located in front of a General and Emergencies IMSS Hospital. It is very convenient for those like ourselves who had a family member hospitalized there. The staff needs more training about how to welcome guests and take care of their needs. They barely smile to you. One morning I requested a notepad, and one of the employees at the front desk suggested me to go to the OXXO store down the block to get it. The other employee noticed my surprise to his partner suggestion and gave me two sheets of paper that he counted before he handed out to me. The place is reasonable clean, but my toilet didn't have a lid. The included breakfast is limited to eggs with one more ingredient only (ham, bacon..), fried beans, coffee, and a not very nice orange soda. The rooms have A/C and fan ceiling. No issues there.
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

8/10 Very Good

A lot of value, for your buck!
Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.
Verified Travelocity guest review

8/10 Very Good

Great location, not far to ADO Bus Station.
At reception I was informed that my reservation definitely did not include breakfast. When I used wifi to show my Expedia booking they reluctantly included our breakfasts. They were excellent.
Verified Expedia guest review

6/10 Good

Close to many things
This hotel is half a block to Downtown Cancun. City transportation is right outside the door. There is a convenient store, huge grocery store & money exchange right outside the hotel. The wi-fi works mainly in the lobby.
Verified Orbitz guest review

8/10 Very Good

good ratio price/quality
For the price, this was a good hotel. a bit noisy, but well located if you to go anywhere. the wifi is terrible, but I hope people do not go to cancun for the wifi. the rooms were cleaned and the personel was helpfull even if their english was lacking. there is nothing to do at the hotel, it's really a place to stay/sleep while exploring Cancun.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

6/10 Good

No airport shuttle
I stayed here for one night after traveling to Merida specifically for the airport shuttle. There is NO airport shuttle. It is a short (10 minute) walk to and from the bus station. You can get a cab from the bus station to the hotel for a couple dollars. The desk clerk will call a cab for you to the airport, for a fare of about $22.00. So, for a night, it's fine, but it's not where I would spend a Cancun vacation.
Verified Orbitz guest review

8/10 Very Good

Nice small hotel in downtown área.
This hotel hosts mostly Mexican tourists. It locates on a side Street near a main blvd. You can take bus to the beach, museum or shopping centers. The cost is only fraction of hotels near the beach, or so called hotel zone. The bus ride is only 20 min. to the beach. I used this hotel as a starting/resting point to further explore near by cities, like Marida, Tulum, and Chichen Itza.
Verified Expedia guest review