Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Property class: 4.5

Choose dates to view prices

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers a great location, putting you within just a 10-minute walk of Hotel Zone Beaches and La Isla Shopping Mall. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights include 4 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers say great things about the pool and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Junior Suite (U)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (U)

9.2 out of 10
Wonderful
(237 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(132 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(258 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (U)

9.0 out of 10
Wonderful
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (M)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (M)

9.6 out of 10
Exceptional
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(71 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (C)

8.0 out of 10
Very good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | C)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

A modern hotel room with a bed, a sofa, a desk, a chair, and a TV.

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CA)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (B2C-CA)

A modern hotel room with a large bed, a bathtub, a desk, and a view of the sea.

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

A modern hotel room with a living area, kitchenette, and a separate bedroom.

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A poolside bar area with a view of the ocean, lounge chairs, and palm trees.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
Zona Hotelera
  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, 5,803 reviews
The price is NT$8,452
NT$10,121 total
includes taxes & fees
Oct 25 - Oct 26
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 6 min walk - 0.6 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 175 min drive

Restaurants

  • ‪Capuchino Bar - ‬4 min drive
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Don Julio Restaurant - ‬2 min walk
  • ‪Taco y Tequila - ‬8 min walk
  • ‪Hooters - ‬9 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

  • Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers a great location, putting you within just a 10-minute walk of Hotel Zone Beaches and La Isla Shopping Mall. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights include 4 outdoor pools, a fitness center, and a snack bar/deli. Fellow travelers say great things about the pool and helpful staff.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

  • Fitness facilities

Entertainment

    • Onsite entertainment and activities
    • Theme parties

At a glance

Hotel size

    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Outdoor entertainment area
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 005-007-003985/2025

Also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 4 outdoor pools.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and nearby?

Onsite recreation at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Hotel Riu Palace Kukulkan - Adults Only - All Inclusive also has 4 bars and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, there are 6 onsite restaurants.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Kukulkan - Adults Only - All Inclusive like?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is located near Marlin Beach in Zona Hotelera, a short 7-minute walk from La Isla Shopping Mall and 5 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants served delicious food with great service, with many guests praising the quality and variety of the meals. (773 reviews)
  • The beach was consistently described as beautiful, clean, and stunning with many guests enjoying relaxing and spending time there. (328 reviews)
  • The pools were clean, fun, and well-maintained, with many guests enjoying the swim-up bar and pool activities. (325 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Bar
View

Reviews

Verified review

10/10 Exceptional

Staff was friendly and helpful. Hotel was beautiful and clean.
Verified review

10/10 Exceptional

The hotel was exceptionally clean top to bottom. The rooms were a bit loud both from road noise and the sounds of chairs being dragged around in neighboring rooms. The bars and restaurants were well staffed and clean though one meal was underwhelming.
Verified review

8/10 Very good

Overall a decent hotel and location. Restaurant options are sometimes limited due to closure on certain evenings, reserve ahead to make sure you can grab a meal in your chosen restaurant
Verified review

10/10 Exceptional

Very beautiful and peaceful resort something me and my Wife were looking for great facilities.
Verified review

10/10 Exceptional

Nice place, good food
Verified review

8/10 Very good

Fantastic place to visit, Breakfast and lunch were a little meh, but the drinks and service were phenomenal.
Verified review

10/10 Exceptional

Love the resort, had everything I wanted and the stay was so clean!
Verified review

10/10 Exceptional

Beautiful place, staff was amazing
Verified review

10/10 Exceptional

Staff was amazing, place is well kept. Food was great. All around great place
Verified review

10/10 Exceptional

Very nice hotel. Staff very friendly and helpful.
Verified review

10/10 Exceptional

Had a blast here, drinks were cold, food was decent. Quiet at night.
Verified review

10/10 Exceptional

I had an excellent stay i use Riu properties for most of my travels. traveled by myself this time for a little R&R i must give kudos 👏 to the house keeping and customer service staff.on my birthday i came back to my room to a towel shape birthday cake a bottle of champagne a slice of cake it made my birthday very special thank you guys
Verified review

8/10 Very good

Staff was great, buffet was awesome!
Verified review

10/10 Exceptional

The room was very clean, the customers service was very polite and helpful, the food was excellent.
Verified review

10/10 Exceptional

Very clean and staff was very friendly
Verified review

10/10 Exceptional

We had amazing stay and enjoyed the service, food and entertainment. Will definitely be back to enjoy another restful and fun vacation.
Verified review

10/10 Exceptional

Wonderful place ! Very clean and well maintained hotel . The staff is amazing!
Verified review

10/10 Exceptional

First time at these resorts. Excellent food, elite service and overall accommodations! A must try
Verified review

8/10 Very good

Clean room , nice staff
Verified review

10/10 Exceptional

Our second stay at a RIU resort in Cancun. Food was great at the restaurants. Breakfast is your typical resort/all inclusive buffet. Staff was friendly and would recognize and remember you.
Verified review

10/10 Exceptional

Very clean room , great variety of food
Verified review

10/10 Exceptional

It was beautiful and very clean.
Verified review

10/10 Exceptional

We had a great experience during our stay at this hotel, the staff is amazing, they keep everything clean and make sure you’re taken care of. The food was very good at the buffet and I highly recommend trying the steakhouse restaurant, we were a group of 12 and without reservation there was no waiting time
Verified review

8/10 Very good

Food wasn't great. Staff was super helpful and willing to help every time.
Verified review

10/10 Exceptional

Great stay overall! The staff were amazing, friendly, and always helpful whenever we needed anything. I loved having access to the neighboring hotels and all the extra amenities. The food was good most of the time, and everything was convenient. There’s a mall down the street (five minute walk) and a pharmacy right across the street. I would definitely stay here again!