10/10 Exceptional
Oct 28, 2024
Arrived at hotel and was double charged for booking (by Expedia and front office staff) at checkin. Staff/Manager apologetic and refund the difference in cash.Was initially given a car park view room with balcony over a smoking area and cigarette smell coming up from below. Was promptly given a new room overlooking the river. Excellent hotel and facilities, staff friendly and everything clean. No USB outlet in room.
Jason
Jason, 1-night trip