Hotel service, staff, and breakfast are all wonderful. We are upgraded to a bigger room with a balcony jacuzzi. The view is unbeatable. Everyone from bellman, concierge, receptionist, life guard at the pool, to bartender, waiter, house keeper, and hotel security are very polite, courteous and friendly. The hotel even had a surprising birthday cake for me on my birthday. What a lovely gesture! Thank you Sunrise Nhatrang for making our stay comfortable and truly relaxed. We will definitely stay here again next time.