6/10 Good
Dec 10, 2024
The location has potential
The location was nice overall. However, it would have been nice to know that the location had multiple floors. The front desk lady put us upstairs without asking us what we wanted and the location does not have an elevator. We had to heave our heavy bags up the stairs which was not a part of our plans for our busy day. The front desk lady was largely impolite in general and even made a remark that implied I would not receive my incidental fee back while I was checking in (which I actually have not yet since I have checked out). The room did not have dishwashing soap at the kitchen sink and the laundry room did not have laundry soap for purchase nor were there any provided. Fortunately, there’s a Walmart a mile or less away and we were able to pick up dishwashing soap, laundry detergent and groceries there. The internet was painfully slow. You have to muscle your way through the painfully slow dial-up speed of the free internet just to upgrade to their “premium” internet plan for about $8 which gets you to basic speeds (10mbps for your entire party to share, to be specific). Other tenants were very loud, slammed doors, banged walls and played loud music. The shower curtain was dirty on the side facing the inside of the shower. The pots and pans were dirty as well. I believe the location has potential and has a nice design but there were a few things that just were not thought out well with the property.
DANIEL
DANIEL, 6-night family trip
Verified Hotels.com guest review