4/10 Fair
Oct 29, 2022
Terrible
No customer care at all, We didn’t understand each other because they don’t speak English but atleast they could assign someone who can communicate in English
My friend and I slept at the reception because they didn’t give us the information about the key and we call the customer service number the whole night and no one ever picked at the same time no one was around the hotel ..How come at the hotle all the staffs left ??I was very disappointed with the service
Hellena
Hellena, 9-night trip