Check in took a little longer than expected, was very satisfied with the room, would have gave it 5 stars however little things killed it for 5 stars. Booked a 2bdrm suite, room came
Anthony
Anthony,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 23 日
Not good at all
Stayed here two times. The place is great for a large family. The rooms were clean. The people working in activities were fantastic! People working at the front desk were rude and not helpful. I was told to call day of departure for late checkout, when they opened at 7 I called and they said it was booked already and they couldn’t give anymore out. They said I should have called the night before. There was maintenance working with electric tools and weed wackers at 6am and when asked to stop said “I have permission”. When front desk was asked they didn’t care. The gates are all open to the front pool so people. From all over came and crowded the pool until 10pm. The water was so cloudy and my girls found rusty nails at the bottom of the kiddie pool. Was very disappointed in this stay and the way we were treated.
Laura
Laura,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Perla
Perla,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
AmyGrace
AmyGrace,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Quick two day with the kids was great!
Great room, loved having a full size kitchen, kids loved the pools and slides.
I did NOT like the pushy sales when checking in.
Jenifer
Jenifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
We had the best time ever! My kids loved the pool options. It was nice to stay in a comfy and spacious place. We will definitely come here again.
Carmen
Carmen,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
We had to cut our stay a day short. Called twice to confirm this was ok and was told we would not get charged for that day. Tried to follow up with the Guest Service Manager but have not heard back.
Ronald
Ronald,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Family getaway
Always love staying here with the family. There is so much room for us all to move around and have our own space! Activity room is great as well. Great way to end the night!
Anna
Anna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Family Staycation
It was so relaxing and chill! We had a good time with the kids and family
Nadia
Nadia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
imran
imran,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Tammy
Tammy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Bernadette
Bernadette,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
3 night staycation Girls Get away
We did a Staycation Girls trip for a 3 day get away. Room was great Property was great , Amenities were great. The only drawback was there was no ramp from the parking lot we parked at. So we were able to get a courtesy cart that we packed full, but had to take stuff off & ask a worker to help us lift the cart onto & over the step up. He was great & it was 110 that day so it was so appreciated. We will be back. Thanks so much...
christie
christie,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
High pressure sales warning
So this is a nice place but they try to sell you a timeshare. I did not attend to get the “free trip” but my in laws did. Very very high pressure and they felt like they were being held hostage for 10 percent of 40k. Then they had to fight for the promised gift card for attending.
Kathleen
Kathleen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
5 Stars!
Our stay was wonderful!!! Everything we needed or didn’t even know we needed was there!!! Staff was amazing! Especially the lady in the activity room! I don’t remember her name but it began with a S! I highly recommend this place!
Kathleen
Kathleen,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Maite
Maite,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Great family stay
Kids loved the waterslide pool. The apartment was large, well equipped and comfortable.
Diane
Diane,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Customer service was poor
My only complaint is I had to check out a day early and I gave over 24 hours notice and I was still unable to get my money back. I also filled the beds could use an upgrade.
Kristina
Kristina,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
Disappointment bias
Arrived early checked in the receptionist took my name went back 3 hours later noticed others were checking in and names were checked out as they got there rooms. Mind I was first on the list Receptionist said we will get our room after 4 pm. I called hotels.com they said to ask inside for a refund or ask what’s happening when I did around 2:30 pm the male receptionist issued me a room after I asked for a refund stating my disappointment as I had 3 little ones out in the AZ heat at 112 degrees.
Kiralina
Kiralina,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Ramona
Ramona,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Local Staycation
Family staycation was a hit. The kids loved it. My only regret was not making the visit longer.
laura
laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Lots of mosquitos in the rooms. Staff should do something about it.