Nestled in Old Town Lucerne, Altstadt Hotel Magic Luzern offers a unique blend of modern comforts and historic charm. With shopping on site, dry cleaning services, and luggage storage, you'll feel right at home. Connect to free in-room WiFi or explore the nearby Chapel Bridge with concierge services to guide you. Multilingual staff are always happy to help.
When you stay at Altstadt Hotel Magic Luzern, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. The helpful staff and location get great marks from fellow travelers.
Languages
English, German
At a glance
Hotel size
13 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 25
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (CHF 32 per day)
Other information
Smoke-free property
Caters to adults only
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Parasailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1500
Safe-deposit box at front desk
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
26-inch TV
Cable TV channels
Home comfort
Heating
Fan
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19.00 per person
Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)
Parking
Valet parking costs CHF 32 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne
Frequently asked questions
Does Altstadt Hotel Magic Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Magic Luzern?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Altstadt Hotel Magic Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Magic Luzern?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an onsite casino at Altstadt Hotel Magic Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What is there to do at Altstadt Hotel Magic Luzern and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
What's the area around Altstadt Hotel Magic Luzern like?
Altstadt Hotel Magic Luzern is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Chapel Bridge. Travelers love the hotel's prime location.
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Altstadt Hotel Magic Luzern Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 15, 2025
Lovely outlook from the room and great location
Melinda
Melinda, 3-night trip
10/10 Exceptional
Dec 15, 2024
Great hotel
That was one of the best hotel accommodation we ever had before. They upgraded up to honeymoon room and it had hands down the best view over the Lucern! The rooms were large and clean. We even ended up to buy breakfast there because it was decent for the money they charge.
Viktoriya
Viktoriya, 1-night trip
10/10 Exceptional
Nov 17, 2024
Perfect area
april
april, 2-night trip
10/10 Exceptional
Oct 16, 2024
Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
Sep 26, 2024
Location location location
Love the different themes of each room and the proximity to the river and shops!
Caroline Rosa
Caroline Rosa, 2-night trip
8/10 Very good
Oct 4, 2024
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Eric
Eric, 2-night trip
8/10 Very good
Nov 2, 2024
Good hotel with small space but enough to rest. It’s ideal only for sleep. Good WiFi, however, breakfast is not included. Close to train and bus stations.
Miguel Ángel
Miguel Ángel, 2-night trip
8/10 Very good
Oct 11, 2024
Location is very good. next to Chapel bridge. Easy walk to train station and boat dock. Restaurant nearby.
Mingqi
10/10 Exceptional
Oct 4, 2024
Altstadt Magic Hotel does it right!
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!
Jolene
Jolene, 2-night trip
8/10 Very good
Jul 14, 2024
Perfect location!
Julie
Julie, 2-night trip
10/10 Exceptional
Oct 14, 2024
Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Jill
Jill, 3-night trip
8/10 Very good
Jun 29, 2024
Overall a good hotel
Cristian
Cristian, 2-night trip
4/10 Fair
Jan 19, 2025
Novelty isn't always enjoyable
First the good - reliable warm shower a god send in winter, mattress is the firmer and harder kind (a delight for me but not for all), breakfast at Krone Hotel is an absolute highlight with a humble but hearty spread that's affordable and comes with amazingly warm service.
BUT, room is in proximity to a super loud clock tower that chimes every 15 minutes ALL THROUGH the night. There is no air conditioning in the room, relying purely on the windows to let in cool air during winter and a heating panel below the window but it is not temperature adjustable. And the theme of the room all depends on luck, we got ourselves the Swiss Chalet which we thought those red curtains are super error to begin with and decors with eerie smiles leaves little to be desired.
Verified traveler
2-night trip
10/10 Exceptional
Oct 22, 2024
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Silvia
Silvia, 2-night trip
10/10 Exceptional
Jun 22, 2024
Very helpful service staff and great room. Location was ideal for sightseeing the town of Luzern and environs.
George
George, 2-night trip
10/10 Exceptional
Sep 27, 2024
Like location and the romm
Hai
Hai, 2-night trip
4/10 Fair
Oct 5, 2024
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
Andrei
Andrei, 1-night trip
10/10 Exceptional
Jul 6, 2024
Great location, close to transit. Lots to see nearby
Casey
Casey, 1-night trip
6/10 Good
Oct 29, 2024
Convenient, but the room pretty old and no ac
mei hui
mei hui, 1-night trip
6/10 Good
Sep 20, 2024
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
David
David, 2-night trip
10/10 Exceptional
Sep 10, 2024
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
Mike
Mike, 4-night trip
8/10 Very good
Aug 25, 2024
Good location. Horrible views from room.
Pieter
Pieter, 4-night trip
10/10 Exceptional
May 4, 2024
Beautiful location lots to see locally & lovely views from windows
Sina
Sina, 2-night trip
8/10 Very good
Feb 29, 2024
Great location and friendly staff.
Olena
Olena, 1-night trip
2/10 Poor
Oct 15, 2024
Terrible property. It’s not a Hotel rather a horrible bedroom only. Hard to locate