The Benson Hotel offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at Benson Bar & Restaurant, which serves breakfast and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, Indonesian, Spanish
At a glance
Hotel size
101 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
Parking
Onsite parking available only on request
Secured covered onsite self parking (AUD 25 per night)
Wheelchair-accessible parking on site
Onsite parking limited (max 1 space per unit)
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
Desk chair
Food and drink
Champagne service
Mini-fridge
Microwave
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Dining
Benson Bar & Restaurant - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Refundable deposits
Breakage deposit: AUD 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 30 for adults and AUD 22 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for AUD 35.0 per night
Parking
Covered self parking costs AUD 25 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns
Frequently asked questions
Does The Benson Hotel offer free cancellation for a full refund?
Yes, The Benson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Benson Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at The Benson Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Benson Hotel?
Yes. Self parking costs AUD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at The Benson Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Benson Hotel?
No, this hotel doesn't have a casino, but Reef Hotel Casino (7-min walk) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at The Benson Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near The Benson Hotel?
Yes, there's an onsite restaurant, Benson Bar & Restaurant.
What's the area around The Benson Hotel like?
The Benson Hotel is in Cairns Central Business District, a short 9-minute walk from Cairns Station and 6 minutes' walk from Cairns Esplanade. Travelers say the area is walkable and good for shopping.
The Benson Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
Olivia
Olivia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
John
John, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Fantastic Hotel Experience!
We loved our stay here! The rooms were stylish and modern, breakfast buffet offered a wide variety and fresh options, staff were warm and helpful, and the location couldn't be better. Perfect choice for anyone!
Subashree
Subashree, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Joanne
Joanne, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
SUPER NICE STAFF
Vikash
Vikash, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Ok
Interior was a little un loved. Numbers falling off doors, fridge wasn’t working properly, microwave but no plates or utensils. $2 for a bottle of water that wasn’t even cold. (Sitting on bench)
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Pam
Pam, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Andrea
Andrea, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
The hotel location is very good.
Xiaoyi
Xiaoyi, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
It is very close to the market and shopping centers.
Em
Em, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Overall pretty good
After 3 weeks 4WD up to Cape and back it was good to have a nice hot shower and change of clothes. This hotel was a welcome change to the camping and camp grounds. A nice place to refresh before heading south.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Staff were fantastic
Rooms very clean pool area great
Tony
Tony, 5-night trip
Verified Wotif guest review
8/10 Very Good
Sep 5, 2024
Nice, but humid room.
Staff was nice and helpful. Room was clean. Beds were comfortable. Microwave, refridgerator and kettle worked. Could not get ac set below 23C. The room was warm at times and was humid. No charge for late check out before noon.
Lori
Lori, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Gerald
Gerald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Kirsty
Kirsty, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Helena
Helena, 6-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 17, 2024
Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Catherine
Catherine, 5-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 17, 2024
Rooms were good however the noise gt entertainment was unbearable