Mucho muy bien todo el personal excelente muy bien el servicio desde la llegada
Arturo
2 晚好友同遊
8/10
Rafael
3 晚家庭旅遊
6/10
Not great it started off hotels booked the wrong date, forced to book another night because of hotels.
Steven
1 晚旅行
6/10
Andrea
6 晚好友同遊
8/10
Victoria
4 晚旅行
6/10
The staff was great always willing to assist. But hotel is not worth what we paid for. Bathroom was horrible (nasty), old and needed so much updates. The kitchen it has looks dirty and not appealing to use at all. The food was ok. Not great but not the worst we have had. The only good food they had was the Mexican theme dinner on Saturday. This hotel needs so much work in the rooms. If we go back we will not be staying there anymore. The pictures online are not at all the same when you are physically there. Disappointed.
Lorena
3 晚家庭旅遊
8/10
The Villa Suites are spacious and closer to the Ocean. The View was exceptional!
The inclusive was decent, with beverages galore and food options throughout the day.
Kitchenette was missing a fridge/microwave and pans to use the stove top. The shower was luke warm.
and there was construction and lawn mowers in the late morning early afternoon, but the Airport wasn't a noise factor. And the grounds well kept and are massive with 3 pools, 3 different inclusive restaurants!
The bed was comfortable with A/C in the bedroom. Nightlife was very good without being overwhelming.
The Marina literally met every need we had, and tours could be booked directly in the Hotel Lobby!!!
真實旅客
5 晚旅行
8/10
The staff was very friendly, and super helpful. Food was also good with different themed dinners, and lots of options.
If you have a later flight, be prepared to have to pay extra to stay on the resort until your scheduled flight time.
This resort has a very quiet night life past the scheduled entertainment that ends at 10:30. If you are looking to party later into the night, this resort isn’t it. Overall as a family of 4, we enjoyed our stay.
Darci
5 晚家庭旅遊
10/10
10 days of sun and fun and surprisingly good food and excellent food and hospitality staff.
Best of both worlds - Marina side and Beach side pools. Wish we could have stayed a couple more days.
W Scott
10 晚家庭旅遊
10/10
All of the staff were helpful and very friendly being bilingual was a plus highly recommend
James
2 晚浪漫之旅
8/10
Great location
Margo
4 晚旅行
10/10
Enrique
4 晚旅行
6/10
Estancia, limpieza servicio regular, he notado que cuando se hace la reservación por medio de páginas o apps, te dan de las peores habitaciones que tienen y te atienden muy regular en todo
Ana Paulina
1 晚家庭旅遊
10/10
Jean
14 晚旅行
10/10
I've been coming here for years. Great value and pretty good food.
Joe
1 晚浪漫之旅
8/10
Location was great. We really enjoyed the marina and beach access.
The food and restaurant service was also great.
The rooms at the villas had a bad smell due to issues with their pipes. The hotel could not change the issue nor accommodated us differently. And the internet was non existent. So perhaps the hotel should not advertise that they have wifi.
The night shows were not of much interest to us.
Jose L
7 晚浪漫之旅
6/10
Hotel regular con instalaciones ya antiguas pero funcionales.
Jorge
2 晚旅行
8/10
we loved location and easy access to area Marina and beach. Loved top shelf liquor served in all locations.
Negative Only one spot in facility designated for smokers in parking lot. Some guests do smoke and spend much of their time in parking lot since no other option is aforded.
Negative Also we misplaced one plastic key access card and were charged $10 equivalent in pesos to replace. Most hotels don't charge for a plastic key beig lost or replaced.
italo
5 晚家庭旅遊
2/10
They took us to an older building smelled like sewer and the towels had stains. They changed us to another room and I woke up to a puddle of water under the toilet
Rocio
2 晚家庭旅遊
10/10
Darius D
6 晚旅行
4/10
Despite the fact that I had registered with a 10yr old, they said we were quoted with a baby and charged an additional fee
John
3 晚家庭旅遊
10/10
we ended up staying at this beautiful resort when our plans changed at the last minute. Turned out to be a blessing in disguise! everything was perfect.
S
7 晚家庭旅遊
6/10
The stay was decent nothing fancy. However when it came to check out at 11:00am we asked to hangout until our flight, which wasn’t until 6pm. They first said no. I was shocked. Every other resort I’d been to in the past has always allowed us to store our bags and hangout by the pool or whatever able to still enjoy the facility fully. Not these guys. They cut our bands off and said they’d allow us to only be in the lobby, only after they could see the shocked look on my face. Considering all the money we spent I didn’t think asking to stay on the grounds until 3pm, when we had to head to the airport, would be an issue. Like I said before all the other all inclusive resorts have always allowed us to stay on the grounds with our bracelets as long as we handed in our room keys. We will not be coming back to this resort.