2/10 Poor
Dec 7, 2024
RADDAION CORPORATE OFFICE PLEASE READ
So each night of our stay we had either employees or guests have access to our actual 2 room suite and if we did not have the deadbolt latch they would walked right on in. It was one of the most unsafe atmosphere I have ever paid for. I Heard employees up stairs fighting and listening to music like the would have been I'm a night club. Every time I called management and screamed at them for my unsafety they turned around and tried to act like it was our fault... no customer service experience ever and he's a manager... Who's raddison hiring? And why would these unsafe room conditions be near a international Airport. Thisbhotel should be shut down. If I would have called the police every staff member is responsible for the safety and security of its customers and having break inns in a hotel is a felony.... When asking for a refund or a room change should have never been a mission but they act like we were trying to get one over on the hotel? Really? Never again. And I might still seek out legal representation for this incident. And have every employee manage and owner of this establishment fired and put in jail.
jeffrey
jeffrey, 3-night trip
Verified Hotels.com guest review