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Mercure Auckland Queen Street

3.5 star property
Hotel with restaurant, near Queen Street Shopping District

Choose dates to view prices

Photo gallery for Mercure Auckland Queen Street

Relax in a stylish room with two beds, a desk, and a city view.
Experience the hotel's modern entrance and expansive windows.
Experience the stylish lobby with a reception desk, seating area, and vibrant cityscape mural.
Relax in a comfortable seating area with a sofa and armchairs, and enjoy a view of lush greenery from the large window.
Enjoy dining in style with round tables and comfortable seating.
In the heart of Auckland, Mercure Auckland Queen Street offers a blend of comfort and convenience. With happy hour at Lone Star restaurant, dry cleaning services, and a 24-hour gym to stay active.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Gym
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is NT$2,461
NT$2,830 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Relax in a comfortable seating area with a sofa and armchairs, and enjoy a view of lush greenery from the large window.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Enjoy a city view from the comfort of a spacious room with a large bed, desk, and flat-screen TV.

Deluxe Room, Balcony (High Floor)

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Enjoy a city view from the comfort of a spacious room with a large bed, desk, and flat-screen TV.

Standard Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Enjoy a city view from the comfort of a spacious room with a large bed, desk, and flat-screen TV.

Superior Room, Balcony

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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The price is NT$2,072
NT$2,389 total
includes taxes & fees
Aug 17 - Aug 18
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About the neighborhood

Map
500 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 2 min walk - 0.2 km
  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 13 min walk - 1.1 km
  • SkyCity Casino - 13 min walk - 1.1 km
  • Auckland Ferry Terminal - 4 min drive - 1.5 km

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Grafton Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Auckland Newmarket Station - 29 min walk
  • Gaunt Street Tram Stop - 24 min walk
  • The Strand Station - 26 min walk
  • Halsey Street Tram Stop - 26 min walk

Restaurants

  • ‪Kebab King Grafton - ‬4 min walk
  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk

About this property

Mercure Auckland Queen Street

When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and University of Auckland. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Mount Eden and Eden Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Hindi, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (NZD 35 per day)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland
HELP_OUTLINE

Frequently asked questions

Does Mercure Auckland Queen Street offer free cancellation for a full refund?

Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Auckland Queen Street?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Auckland Queen Street?

Yes. Self parking costs NZD 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Mercure Auckland Queen Street?

No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.

What is there to do at Mercure Auckland Queen Street and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Mercure Auckland Queen Street?

Yes, there's an onsite restaurant, Lone Star.

What's the area around Mercure Auckland Queen Street like?

Mercure Auckland Queen Street is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 4 minutes' walk from University of Auckland.

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Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Lobby
Breakfast
Restaurant
Bathroom
Shower
Cities

What guests liked

  • Breakfast was great and comprehensive with many guests praising its quality. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location, walkable to everything
XIN NIAN, 1-night trip

10/10 Excellent

Good value for the price and conveniently located.
Jacqueline, 3-night trip

8/10 Good

Rooms and bathrooms were great. Beds comfortable.
Joshua, 2-night trip

10/10 Excellent

Good for the price and very convenient location.
Jacqueline, 2-night trip

10/10 Excellent

Lovely place
Sah, 1-night trip

8/10 Good

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.
Stuart, 1-night trip

10/10 Excellent

shopping and room is very clean room
Shazil, 1-night trip

10/10 Excellent

Excellent facilities with amazing staff and service.
Sai, 4-night trip

8/10 Good

i enjoyed the peace and quiet of the room and the bed was super comfy i do how ever have a bit of a let down there was only one toilet roll for three of us over our stay it would have been nice to have not to ask for more lol but aside from that i was happy with our stay cheers
kevin, 2-night trip

10/10 Excellent

Auckland weekend

It was a short stay but it made us wish to come back.
VINCENT, 2-night trip

10/10 Excellent

Fantastic as always. Staff great. Room great. Lonestar great.
Anna, 1-night trip

8/10 Good

The hotel was comfortable, clean with a very friendly staff.
Rochelle, 1-night trip

10/10 Excellent

Auckland Overnight

Convenient for the cruise terminal. Comfortable and well serviced
Gary, 1-night trip

10/10 Excellent

All in all it was an amazing stay
Rocky, 1-night trip

8/10 Good

Great bathroom
Rosemarie, 2-night trip

8/10 Good

Staff and breakfast good. Not as close to the centre due to hills. Good dining portions nearby
Valerie, 2-night trip

8/10 Good

I loved the room, staff was lovely.
kristina, 1-night trip

10/10 Excellent

Bit out of the way, but nice and well priced

Nice hotel, good sized room and quite quiet. Breakfast was great and the staff were all very helpful.
faye, 1-night trip

10/10 Excellent

Great staff!

Great central place to stay while in Auckland . Super friendly and helpful stsff!
Grace, 1-night trip

6/10 Okay

Beautiful superior king bed and linen, tidy little room with a balcony, big spacious bathroom and shower, unfortunately the TV wasn't working in the room but we were compensated with a complimentary breakfast overall was a comfy nights stay.
Aaron, 1-night trip

10/10 Excellent

Comfy bed, clean room and large bathroom
Luis Felipe, 3-night trip

10/10 Excellent

Nice room and staff

Excellent customer service and very friendly staff
Dingyu, 2-night trip

10/10 Excellent

What a wonderful place to stay would stay there again
Matthew, 1-night trip

8/10 Good

Carpark narrow. Room size On the smaller side but for a night’s stay is fine.
Siew Mang, 1-night trip

10/10 Excellent

Staff were friendly and very accommodating. We arrived early and they gave us the first available rooms that day.
Laureen, 1-night trip