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Mercure Auckland Queen Street

3.5 star property
Hotel with restaurant, near Sky Tower

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Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Property entrance
Superior Room, Balcony | Individually decorated, individually furnished, desk, laptop workspace
In the heart of Auckland, Mercure Auckland Queen Street offers a blend of comfort and convenience. With happy hour at Lone Star restaurant, dry cleaning services, and a 24-hour gym to stay active.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Gym
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is NT$2,406
NT$2,767 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Deluxe Room, Balcony (High Floor) | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Individually decorated, individually furnished, desk, laptop workspace

Superior Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
500 Queen Street, Auckland, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 4 min walk - 0.4 km
  • Sky Tower - 14 min walk - 1.2 km
  • SkyCity Casino - 15 min walk - 1.3 km
  • Auckland Ferry Terminal - 5 min drive - 2.6 km

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Grafton Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Auckland Newmarket Station - 29 min walk
  • Gaunt Street Tram Stop - 24 min walk
  • The Strand Station - 26 min walk
  • Daldy Street Tram Stop - 27 min walk

Restaurants

  • ‪Kebab King Grafton - ‬4 min walk
  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk

About this property

Mercure Auckland Queen Street

When you stay at Mercure Auckland Queen Street, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and University of Auckland. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Sky Tower and Auckland City Hospital are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Hindi
VISIBILITY

At a glance

Hotel size

    • 96 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (NZD 35 per day)
    • Onsite parking limited (max 10 spaces per unit)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 8 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Does Mercure Auckland Queen Street offer free cancellation for a full refund?

Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Auckland Queen Street?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Auckland Queen Street?

Yes. Self parking costs NZD 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Mercure Auckland Queen Street?

No, this hotel doesn't have a casino, but SkyCity Casino (15-min walk) is nearby.

What is there to do at Mercure Auckland Queen Street and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Mercure Auckland Queen Street?

Yes, there's an onsite restaurant, Lone Star.

What's the area around Mercure Auckland Queen Street like?

Mercure Auckland Queen Street is in Auckland Central Business District, a short 14-minute walk from Sky Tower and 4 minutes' walk from University of Auckland.

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Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff!
Great central place to stay while in Auckland . Super friendly and helpful stsff!
Grace, 1-night trip

10/10 Exceptional

Bit out of the way, but nice and well priced
Nice hotel, good sized room and quite quiet. Breakfast was great and the staff were all very helpful.
faye, 1-night trip

10/10 Exceptional

Comfy bed, clean room and large bathroom
Luis Felipe, 3-night trip

10/10 Exceptional

Nice room and staff
Excellent customer service and very friendly staff
Dingyu, 2-night trip

6/10 Good

Bathroom sewage smell in room 406
Lovely room. the sewage stench in the bathroom was a put off. For a high end hotel, I expected better.
PAUL, 1-night trip

10/10 Exceptional

Clean and modern Great staff too
SENTHIL, 1-night trip

6/10 Good

Great Hotel, dodgy neighbourhood
Darcy, 3-night trip

10/10 Exceptional

Great service from staff and really clean and modern rooms
Raphael, 3-night trip

8/10 Very good

Comfortable and clean. The walk up the hill is a doozy but not too bad
alan, 2-night trip

10/10 Exceptional

We loved our stay, even though we were in the middle of the city it was so quiet. Highly recommend
Sam, 1-night trip

8/10 Very good

Bit far away from lower queen street but appreciate the clean room and loveky service from the staff including an upgrade to two queen beds.
Lee, 3-night trip

10/10 Exceptional

Was quick and easy check in. Great staff
Sue, 1-night trip

8/10 Very good

I liked the cleanliness and service but carpark was abit annoying
Sarah, 1-night trip

10/10 Exceptional

What a wonderful place to stay would stay there again
Matthew, 1-night trip

10/10 Exceptional

Lovely place to stay... area is a little questionable with a younger kid but I knew the area before booking so knew that was likely but wanted to warn others that may not know
Roddena, 4-night trip

10/10 Exceptional

Awesome stay once again, thanks to all staff
Jorge, 1-night trip

10/10 Exceptional

Enjoyed my stay, however if you decides to park at the hotel. I recommend you don’t unless you have a small car because it’s so hard to get in and out when there’s a lot of cars parked down there.
Tiffany, 2-night trip

10/10 Exceptional

Was a great property, quite enjoyed the stay
Vikrant, 1-night trip

8/10 Very good

We spent 5 nights in a room with balcony which was quite dark and facing a car park in a side way. I wished we had booked another room. Cleaning service although requested just showed up every other day.
Carsten, 6-night trip

10/10 Exceptional

Very good clean rooms very helpful bit far from town centre all up hill lone star eatery very average
Neil, 3-night trip

10/10 Exceptional

I booked through wotif, it very easy and when I called the property to make a small change, it was done without fuss. Check in was simple, room was ready. Rooms are small but perfect for us as we were only staying overnight. Bed was comfy and bathroom is great! Has everything you need, very clean, quiet and excellent block out curtains. Would definitely stay there again if needed and highly recommended.
Dianne, 1-night trip

10/10 Exceptional

Very good accommodation
Raghavan, 1-night trip

10/10 Exceptional

Stunning place to stay, exactly what I was looking for.
Batanai, 2-night trip

10/10 Exceptional

queens street retreat
excellent location quiet clean and friendly
Phil, 2-night trip

10/10 Exceptional

Great property to stay at, only difficulty is arrival parking for checking in.
Aaron, 1-night trip